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Hospitality Operations Coordinator
The FA
The Football Association is the governing body of association football in England and the Crown Dependencies of Jersey, Guernsey and the Isle of Man.
Job Posted- 11 Feb 2026
Status- Full Time
Location- England
Closing date- 24 Feb 2026
An exciting opportunity has arisen within The FA's Experiences By Wembley team for a motivated, proactive Hospitality Operations Coordinator who's ready to help elevate unforgettable matchday and event experiences. In this entry‑level role, you will provide operational and administrative support to the Hospitality Operations team, contributing to the effective delivery of all Experiences by Wembley Stadium events. The role supports planning, coordination, and delivery to ensure high standards are achieved across hospitality operations. This is a full‑time role with additional flexibility required to support event days.
What will you be doing?
- Provide administrative and operational support for all Experiences by Wembley Stadium events, assisting the Hospitality Operations team in maintaining required standards.
- Support event preparation, ensuring all documentation and operational information is correct.
- Monitor and maintain inventory for fixtures and fittings across hospitality spaces, escalating requirements where appropriate.
- Support the preparation, printing, and distribution of accreditation for wider Experiences by Wembley Stadium team.
- Deputise for the Hospitality Operations team as and when required.
- Raise invoice requests, purchase orders, and liaise with the Hospitality Operations team and finance regarding budgets.
- Assisting with the Experiences by Wembley Stadium Member Event programme where required
- Arrange meetings and take minutes/notes where appropriate and distribute accordingly.
- Execute additional tasks as required to meet the FA's changing priorities.
- Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
What are we looking for?
Essential for the role:
- Experience in administration and coordination.
- Extensive experience with Microsoft Office applications.
- Strong attention to detail.
- Ability to manage and prioritise multiple projects at the same time.
Beneficial to have:
- Experience working in a stadium or venue environment.
- Background in mass catering or hospitality (e.g., hotels).
- Familiarity with Proactis.
- Understanding of Audience View.
- Experience coordinating events, either professionally or in a volunteer capacity.
What's in it for you?
We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
- A hybrid working model which offers greater flexibility.
How to Apply
Please click APPLY NOW to begin the application process.