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Delivery Manager
The FA
The Football Association is the governing body of association football in England and the Crown Dependencies of Jersey, Guernsey and the Isle of Man.
Job Posted- 21 Sep 2025
Status- Contract - Fixed Term
Location- England
Closing date- 28 Sep 2025
The FA is now searching for a Delivery Manager to join our Digital Technology team on a 12-month fixed-term contract.
Reporting into the Senior Delivery Manager, this role is responsible for managing the end-to-end delivery of finance and payment system integrations—ensuring efficient coordination across internal teams, external vendors, and wider stakeholders. Working closely with the Product Management team and key business stakeholders, this role leads the delivery of technology using both internal and third-party development teams.
This role will be initially aligned to our Digital Technology ‘Corporate' product line, although there may occasionally be a requirement to move the product line to support business priorities. The Corporate product team works closely with The FA Finance and HR Divisions by creating best-in-class digital products supporting finance and HR functions and providing a better digital experience for all stakeholders.
What will you be doing?
- Servant leader for a software development team consisting of developers, QA Engineers, a Product Owner and a Product Manager
- Working with Product Managers and Product Owners to facilitate effective product planning, backlog management and creating a clear delivery plan
- Lead delivery of finance and payment integration projects, with accountability for timelines, scope, and quality
- Oversee cross-pod collaboration between finance, technology, product, and QA teams, ensuring effective coordination to ensure successful delivery
- Manage integration of third-party payment gateways, internal finance systems, and digital platforms supporting multiple revenue streams in the FA
- Ensuring ongoing and effective delivery management and communication
- Support the day-to-day activities of an agile team and ensure agile ceremonies such as sprint planning, stand-ups, sprint reviews and sprint retrospectives take place and are effective
- Driving the efficacy of the agile delivery team, improving velocity and quality, producing supporting metrics and data to highlight areas of potential improvement
- Nurture a culture of continuous improvement within the delivery team
- Help identify and manage cross-team dependencies
- Ensure that delivery follows the FA Delivery Framework – adhering to all reporting and documentation requirements.
- Ensure all delivery reporting requirements are met, including RAG status, delivery plan, roadmaps and RAID logs
- Ensure Steering Group with senior stakeholders is in place for initiative delivery review.
- Ensure all delivery follows standard FA IT change control processes and releases are communicated in an effective and timely manner.
- Support the development and continuous improvement of IT policies, specifically the adoption of agile delivery best practice.
- Contribute to the wider DT through various communities of practice (Agile, Delivery, etc)
- Represent Digital Technology on cross-functional teams and promote collaboration and mutual understanding of delivery methodologies.
- Executes additional tasks as required to meet the FA's changing priorities.
- Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
What are we looking for?
Essential for the role:
- 5+ years of delivery or project management experience in finance or payments-related system integrations.
- Strong understanding of payment and finance processes.
- Excellent stakeholder management skills.
- Excellent interpersonal skills, relationship building, communication, and influencing.
- Ability to work under pressure and to tight deadlines.
- Effective communicator for all levels of the organisation – both written and verbal.
Beneficial to have:
- Willingness to learn new skills and be objective.
- Project Management and/or Scrum Master certification (or similar Agile framework).
- Experience of working in an elite sports environment.
- Experience/knowledge of football at any level.
- Experience of using some or all: Smartsheet, Teams, Miro, JIRA and Confluence.
- Experience of working with third-party SaaS solution providers.
What's in it for you?
We are committed to ensuring everyone can flourish in their roles. To achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
- A hybrid working model which offers greater flexibility.
How to Apply
Please click “Apply Now” to begin your application.