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Crowd Safety Support
The FA
The Football Association is the governing body of association football in England and the Crown Dependencies of Jersey, Guernsey and the Isle of Man.
Job Posted- 11 Dec 2025
Status- Contract - Fixed Term
Location- England
Closing date- 4 Jan 2026
We are looking for highly organised individuals who thrive in fast paced environments to join our busy Crowd Safety Team on a fixed term contract until November 2026.
You will have responsibility for helping prepare event day crowd safety staff allocations and the creation and distribution of event day documentation, alongside supporting the team with event day operations.
This role will also require weeknight and weekend working hours. In addition, whilst we do operate within a hybrid working policy, due to the nature of this role team members will be required on site at Wembley 3-4 days a week, and this increases to 5 days a week during the busy events season (March-September) so please do ensure that you are able to commit to this prior to submitting an application.
Please include a cover letter with your application, clearly outlining your interest in the role and how you meet the criteria specified below.
Interviews will be held at Wembley Stadium on the 13th or 14th January 2026.
What will you be doing?
- Assist the Operation division with all Wembley Stadium event day operations.
- Work closely with the Crowd Safety Manager.
- Assist with the creation of bespoke crowd safety documents for each event at Wembley Stadium and any other administrative support that is necessary.
- The role will require a large amount of data input to ensure we have the necessary resources for each event.
- Raise, receipt and close off purchase orders, ensuring they are recorded on the crowd safety team purchase order tracker and raise invoice requests as required;
- Provide event day support to the team and assist with pre-event preparations and checks as operationally required;
- Post Event function will include preparing and submitting payroll and scrutinising invoices.
- Live the Wembley Common Purpose and Quality Standards and promote and support a culture of guest service through actions and behaviours.
- Executes additional tasks as required to meet the FA's changing priorities.
- Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
- As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
Essential for the role:
- Experience in the Crowd Safety sector of the Events Industry.
- Experience working well in a fast paced environment and delivering to deadlines.
- Basic knowledge of Health & Safety
- Basic knowledge of crowd safety
- Excellent skills in Microsoft Office.
- Intermediate numeracy skills.
- Excellent time management and communication skills.
- Ability to manage multiple projects independently.
- Good team player
Beneficial to have:
- Experience providing administrative support to multiple team members.
- Previous experience with electronic purchase order system.
- Experience of working in a high profile multipurpose venue.
What's in it for you?
We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
- A hybrid working model which offers greater flexibility.
How to Apply
Please click “Apply Now” to begin your application.