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Change Manager
The FA
The Football Association is the governing body of association football in England and the Crown Dependencies of Jersey, Guernsey and the Isle of Man.
Job Posted- 14 Sep 2025
Status- Contract - Fixed Term
- Full Time
Location- England
Closing date- 28 Sep 2025
We are seeking an experienced Change Manager to join our team to help ensure successful organisational change, initially for new SaaS implementations across the FA's Human Resources and Finance functions. You will play a key role in ensuring the successful adoption of new technologies, supporting stakeholders at all levels, and driving agreed and measurable business outcomes. Experience with Workday implementations is highly desirable.
What will you be doing?
- Develop and execute change management strategies for SaaS system implementations.
- Conduct impact assessments, identify key stakeholders, and design targeted communications and engagement plans.
- Lead the creation and delivery of training programmes, toolkits, and user adoption campaigns.
- Partner with project teams, IT, HR, Finance, and business leaders to ensure alignment of change initiatives.
- Measure and report on adoption metrics, resistance, and readiness across relevant parts of the organisation.
- Facilitate workshops, relevant meetings, and stakeholder briefings to drive engagement.
- Support business readiness activities including process documentation, standard operating procedures, and go-live readiness.
- Executes additional tasks as required to meet the FA's changing priorities.
- Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
- As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?
Essential for the role:
- Proven experience in change management for SaaS implementations (HR, Finance, CRM, or operational systems).
- Strong understanding of Workday HCM/Payroll/Finance implementations is a major advantage.
- Experience with stakeholder engagement, communications planning, and training delivery.
- Strong analytical, project management, and organisational skills.
- Excellent verbal and written communication skills.
- Ability to influence at all levels of the organisation and navigate complex environments.
Beneficial to have:
- Experience in global or multi-site implementations is a plus.
- Experience of working in an organisation with a broad range of functions/teams.
What's in it for you?
We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
- A hybrid working model which offers greater flexibility.
How to Apply
Please click “Apply Now” to begin your application.