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Sales and Service Executive
Taylormade
TaylorMade Golf Company is an American sports equipment manufacturing company based in Carlsbad, California, United States.
Job Posted- 11 Sep 2025
Status- Full Time
Location- North America
Closing date- 21 Sep 2025
We’re currently looking for a Service and Sales Executive to join our dynamic UK & Ireland team. Reporting to the Service and Sales Manager, you’ll play a key role in supporting our Area Sales Managers, enhancing customer relationships, and driving sales performance.
What You’ll Be Doing
- Partnering with Area Sales Managers to help achieve annual sales targets.
- Handling inbound and outbound calls to resolve service issues and identify sales opportunities.
- Making proactive service and sales calls to meet agreed targets.
- Maximising upsell opportunities during customer interactions.
- Recording and managing customer interactions using our CRM system.
- Building trust and loyalty by resolving customer issues promptly and professionally.
- Contributing to a collaborative team environment and company-wide goals.
- Maintaining a positive, solutions-focused attitude while juggling multiple tasks.
What We’re Looking For
- A genuine interest in golf and curiosity about golf equipment.
- Proven experience in a customer service or inside sales role, ideally with upselling or warm calling.
- Excellent communication, listening, and influencing skills.
- Strong customer service focus and professional phone etiquette.
- Confident using MS Office, Outlook, and CRM systems (Oracle experience is a plus).
- Highly organised, detail-oriented, and proactive in problem-solving.
What We Offer
- Hybrid working combining time in the office with flexibility to work from home on Tuesday and Wednesday each week.
- Competitive salary, bonus potential, and pension contributions.
- Private healthcare, wellbeing allowance, and contributions toward dental and optical care.
- Generous staff discounts and access to hundreds of retail savings.
- Golf Club Loan Set – get closer to the game you love.
- Extra holiday perks, including your birthday off!
How to Apply
Please click “Apply Now” to begin your application.
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