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Saracens Pioneers – Matchday Volunteers
Saracens
Established in 1876, Saracens are London’s premier rugby club competing in the Gallagher Premiership, the Heineken Champions Cup, Premiership Rugby Cup and the Women’s Tyrrells Premier 15s.
Job Posted- 4 Nov 2026
Status- Voluntary
Location- England
Closing date- 11 Nov 2026
Saracens is looking for volunteers to join the Saracens Pioneers, the team of matchday volunteers who welcome spectators to StoneX Stadium.
The Role
Established in 2012, the Pioneer programme maintains a pool of up to 170 volunteers, with 90–100 on duty each home match day. Pioneers deliver enhanced customer service and spectator safety, and are highly valued across the club, its partners and fanbase.
The programme gives volunteers practical insight into matchday operations and crowd dynamics, and includes a qualification in Spectator Safety. There are 16 home men’s matches a season, and volunteers are asked to support around 8.
Key Responsibilities
- Meet, greet and welcome spectators at the stadium gates, nearby stations and bus stops
- Carry out ticketing duties at the gates
- Work across the North, South, East and West stands, fan zones and hospitality areas
- Support health, safety and welfare, including assisting disabled visitors
About You
- Aged 18 or over
- Reliable, friendly, engaging and professional
- Good interpersonal, communication and customer service skills
- Positive, adaptable and comfortable working in a team
- Willing to complete the Level 2 Certificate in Spectator Safety
- Stadium or rugby experience is not essential
Key Details
- Location: StoneX Stadium, Mill Hill, London
- Role: Voluntary (matchdays)
- Commitment: Around 8 of 16 home matches a season
- Questions: [email protected]
- Closing date: 11 November 2026
How to Apply
Please click APPLY NOW to begin the application process.