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Stakeholder Ticketing Lead (Men’s RWC 2027)
Rugby World Cup Australia
Men’s Rugby World Cup 2027 is rugby union’s pinnacle event contested every four years by the world’s best nations.
Job Posted- 5 Nov 2026
Status- Contract - Fixed Term
- Full Time
Location- Australia
Closing date- 17 Nov 2026
Rugby World Cup Australia (RWCA) is looking for a Stakeholder Ticketing Lead to play a pivotal role in the Men’s Rugby World Cup 2027 ticketing programme.
The Role
Based in the Sydney office, you will oversee B2B stakeholder ticket sales and the end-to-end ticketing experience for stakeholders in Australia and internationally.
You will manage a small team, oversee operations on a bespoke ticketing system and act as the main contact for high-value stakeholders, working closely with Ticketmaster, Finance and internal teams.
Key Responsibilities
- Lead the B2B stakeholder ticket sales programme across all phases
- Manage and develop two Stakeholder Ticketing Coordinators
- Prepare forecasts, sales analysis and stakeholder reporting for senior management
- Oversee stakeholder payment tracking and reconciliation
- Act as primary escalation point and deliver stakeholder communications, guides and training
- Oversee the Client Ticket Portal, quota management, seat allocations and ticket distribution
About You
- 3 years’ experience in ticketing operations or large-scale event programmes, with strong knowledge of ticketing systems
- Exceptional stakeholder management and communication skills
- Experience supporting or managing team members
- Excellent organisation and attention to detail
- Comfortable with data, systems and financial processes such as reconciliation
- Flexibility to work evenings, weekends and event periods
Key Details
- Location: Sydney CBD, Australia
- Contract: Full-time fixed-term contract, January 2027 to November 2027
- Applications should also include a portfolio
- Hybrid working (four days a week in the office), moving to full-time in the office as the tournament approaches
- Applicants must be able to obtain their own unlimited working rights in Australia
- Applications: CV (maximum three pages); a two-stage interview process will take place in the Sydney office
- Closing date: 17 November 2026
How to Apply
Please click APPLY NOW to begin the application process.