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Match Operations Manager
Rugby World Cup Australia
Men’s Rugby World Cup 2027 is rugby union’s pinnacle event contested every four years by the world’s best nations.
Job Posted- 30 Apr 2026
Status- Full Time
Location- Australia
Closing date- 13 May 2026
Rugby World Cup Australia is searching for a Match Operations Manager to join our team!
The Match Operations Manager will play a key role within the Team Services & Rugby Operations department. Reporting to the Senior Manager, Rugby Operations the Match Operations Manager will be responsible for key components of the planning & operational delivery of all Matches at Men's Rugby World Cup 2027 (RWC 2027).
This is an exciting and unique opportunity to be a part of a global event that will set new standards and drive the growth of rugby. We are looking for candidates who are passionate about sport, understand the power it has to make a difference and have a strong commitment to promoting diversity and inclusion. You will be part of a team that aims to inspire a new generation of fans and participants.
Key responsibilities include but are not limited to:
- Ensure all Match Operations plans reflect best practice and World Rugby Laws, Regulations and player welfare guidelines
- Development of key Match Operations Documents including Run Sheets, Match Management Manual, Match Venue Guides and Match Management Briefing Documents
- Development of key Match Operations Policies & Procedures
- Lead the recruitment and training of Tournament Ball Teams
- Support the Match Manager recruitment and training program
- Lead and Manage the relationship with the appointed Rugby Training and Match Venue equipment provider
- Assist with planning of Rugby Operations spaces at all RWC 2027 Match Venues
- Attendance at match venue site visits, when required, to review and finalise Match operational planning
- Build and maintain excellent relationships with internal and external stakeholders including RWC Australia, World Rugby, Rugby Australia and Member Unions, suppliers and contractors
- Integration with all Rugby Operations FAs (Match Management, Games Systems, Disciplinary & Integrity, Anti-Doping, Match Officials and Medical) in relation to match planning
Qualifications & Experience:
- Minimum 5 years' experience delivering match operations or rugby operations within professional rugby, major sporting events, or comparable large‑scale live event environments.
- Demonstrated capability supporting the end‑to‑end planning and delivery of match operations, including venue coordination, tournament execution, and adapting operations across multiple venues.
- Strong working knowledge of rugby union, including the Laws of the Game, match management frameworks, and professional rugby operating environments.
- Proven experience developing, adapting, and maintaining complex operational documentation within structured, compliance‑driven environments.
- Strong stakeholder and supplier engagement capability, with experience managing competing priorities and contributing effectively in dynamic delivery environments.
- Flexibility to work irregular hours, travel domestically when required, and a genuine passion for contributing to Rugby World Cup 2027
We offer:
- Competitive salary: We know world-class talent deserves to be rewarded.
- Hybrid game plan: Work from home on Mondays and Fridays, with a 3-day in-office schedule (Tues-Thu), moving to full-time in-office in 2027 as the tournament approaches.
- Unbeatable location: A modern space across from Sydney's Hyde Park, just a 5-minute walk from Town Hall, surrounded by public transport, great cafes, restaurants, and shops.
- Wellbeing first: Weekly fresh fruit, lunch and learn with a focus on keeping our team feeling their best on and off the field.
- Locker-room ready: Showers, fresh towels, and Dyson hair tools so you can reset and refresh any time.
- Team spirit: Weekly drinks and social catchups that celebrate wins big and small.
- Make your mark: Play a key role in bringing the third largest sporting event in the world to life right here in Australia!
About Us:
Australia's hosting of the Rugby World Cup is a once-in-a-generation opportunity to grow the game, celebrate our people and culture, and deliver lasting social and economic impact. At the heart of our mission is diversity, inclusion, and legacy ensuring Rugby's growth benefits all and inspires a new generation of players, fans, and communities. Join us in shaping an unforgettable celebration of Rugby, culture, and community.
How to Apply
Please click APPLY NOW to begin the application process.