Home → Jobs
Technology Support Engineer
Rugby Football League
We are the Rugby Football League – the national governing body for Rugby League in Great Britain and Ireland. We are committed to developing and growing Rugby League at all levels.
Job Posted- 28 Nov 2024
Status- Full Time
Location- England
Closing date- 6 Jan 2025
An exciting opportunity has arisen at the RFL, the national governing body for Rugby League in the UK. We are seeking to appoint a Technology Support Engineer based in our offices in Manchester. This role will assist with managing day-to-day technology operations of the RFL by providing support to the organisation and maintaining its broad range of technology infrastructure.
Principal duties will include, but not limited to:
• Assist with configuring hardware and software according to company requirements.
• Perform installations of PC/Mac/Server based software, hardware, etc.
• Assist in inducting new starters and provide training where necessary.
• Manage and maintain Microsoft/Office 365 systems and applications.
• Assist with maintaining and supporting Mimecast email infrastructure.
• Assist in providing a conferencing AV solution, for VIP meetings and events, when needed.
• Support and configuration of telecommunications systems, meeting room AV, mobile and VOIP.
• Assist with collating data for subject access requests from various systems.
• Maintain an asset system of hardware and software, perform audits and checks on devices.
• Prioritise support requests that are submitted via call, email, etc., keeping users updated of the progress throughout and escalating issues to Technology Manager where necessary.
In order to be successful, you will need:
• The candidate will have previously worked in an IT/technology support role.
• Experience with Microsoft 365, Azure/Entra, Endpoint, Intune.
• Experience of Microsoft & Apple OS’s, Microsoft/Office 365 suite of applications & anti-virus solutions.
• Experience of working in a small/medium enterprise IT support environment.
• Experience of working with and managing mobile and VOIP telecoms systems.
• A passion for the sporting industry would be desirable, particularly Rugby League.
The RFL recognises the enhanced creativity, performance, and legitimacy of an organisation that embraces and celebrates diversity and are actively striving to realise these benefits at Board and beyond. We recognise that to fully deliver on our mission and be true to our guiding principles, we must be representative of the communities which we serve.
We have committed to achieving gender parity and greater diversity on our Board and related sub-committees, and strongly encourage applications from suitably qualified candidates from under-represented sections of the community, whether based on sex, gender, race, disability, sexuality, lower socio-economic groups, or other characteristics. We would be pleased to discuss our culture and commitments with any interested individuals. If you are an applicant with a disability who meets the essential requirements of the job, we will interview you. Please declare this in your cover letter. We would be pleased to receive applications in alternative formats.
How to Apply
Please click “Apply Now” to send your CV and a covering letter to the RFL.