The Purpose:
The Event Sales Executive will play a critical role in generating new business for Manchester United’s event spaces by identifying leads, developing relationships, and converting opportunities into sales. This role requires a strong understanding of the local and regional events market, and a relentless drive to achieve and exceed revenue targets.
The Role:
- Working as a team to deliver / exceed the annual event sales targets
- Capture all enquiries’, ensuring information is available so conversion rate reports can be provided.
- Capture all costs and ensure correct charges are applied to ensure profit margins are maintained
Principal Accountabilities:
- To ensure all sales enquiries are handled within the sales guidelines, SOP’s and enquiry handling standards
- To communicate effectively with clients throughout the booking process to ensure a full understanding and management of client requirements are captured and delivered. Providing advice and support to clients during the process.
- To maintain a comprehensive understanding of the venue and its capabilities in order to best advise clients on the logistical aspects of their event.
- To support the VIP Experiences and United Events Manager with any administration duties linked to prospective events.
- Conduct site visits and venue show rounds with prospective clients, promoting the benefits of Old Trafford as a premium event venue.
- Collaborate with the Event Delivery and Operations teams to ensure smooth handovers and exceptional client service.
- To maintain an overview of both upcoming events and matches to ensure a widespread knowledge of the full business
- To participate in all aspects of training and development
- To support with the collation and actioning of feedback reports post event
The Person:
We are looking for someone who has
- Experience/understanding of Conference and Events industry
- Knowledge of the Greater Manchester and North West commercial events market is highly desirable.
- Proven track record in proactive sales within events, hospitality, or venue-based industries.
- Experience using IT and the ability to use a variety of software packages including Ungerboeck
- Excellent interpersonal skills
- Excellent communication skills both written and verbal with attention to detail and the ability to deal with a wide range of clients at all levels.
- High standards of personal presentation
- Capacity for creative and strategic thinking to develop events and business opportunities
- Excellent team building skills and experience in relationship development
- Proven ability to manage under pressure and work to targets and tight deadlines
- Demonstrate customer service experience with customer focused environments
- Self-motivated and ability to work independently or as part of a team
- Ability to use your own initiative to problem solve and make decisions
- Hunger to learn and develop wider skill set across both areas of the job
How to Apply
Please click “Apply Now” to begin your application.
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