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Allergen Officer
Manchester United
Manchester United is one of the most popular and successful sports teams in the world, playing one of the most popular spectator sports on Earth.
Job Posted- 11 Aug 2025
Status- Full Time
Location- England
Closing date- 29 Aug 2025
The Purpose:
The Allergen Officer will play a critical role within Manchester United’s Catering team, ensuring robust food safety governance and allergen control across all Match Day and Non-Match Day operations. You will oversee the creation, management, and maintenance of accurate food specifications, with a particular focus on allergen management in compliance with current legislation such as Natasha’s Law.
Working closely with the Culinary, Procurement, Regulatory Services and Service Delivery teams, this role is central to safeguarding guest and staff well-being, ensuring transparency in food information, and supporting the consistent delivery of safe, high-quality catering services throughout the stadium.
The Role:
Key Responsibilities:
- To provide first line assurance for Food Safety within the catering department.
- Proactively work in collaboration with both the culinary team and regulatory services to lead all food safe practices, including digital paperwork & allergens.
- Lead the management and delivery of allergen and ingredient information across all food offerings, ensuring full compliance with Natasha’s Law and other relevant legislation.
- Develop, implement, and maintain an accurate and structured allergen tracking system using standardised recipe templates and specification sheets.
- Manage the lifecycle of recipes including creation, version control, substitution management, and ingredient changes, ensuring information integrity across all platforms.
- Collaborate with suppliers to validate product information, highlight anomalies, and ensure timely resolution of discrepancies.
- Ensure all allergen and ingredient data is inputted into the central database accurately, aligned with internal conventions and industry standards.
- Monitor and escalate project timelines and risks to relevant stakeholders to ensure targets are met.
- Act as the subject matter expert for all allergen-related queries and represent the Catering function in internal food safety reviews.
- Provide ongoing allergen and food safety training to the Catering and Culinary teams to reinforce compliance and awareness.
- Maintain and update HACCP documentation and support internal audits and inspections as required.
- Support the Executive Head Chef with food safety initiatives, allergen strategy, and continuous improvement efforts.
- Ad hoc kitchen audits to ensure Level 3 (or above) Food Safety
The Person:
Essential:
- Proven experience in allergen management and food safety within a catering, hospitality, or food production environment
- Strong working knowledge of Natasha’s Law and current UK food legislation
- Excellent data accuracy, analytical thinking, and attention to detail
- High competency in Microsoft Office, particularly Excel
- Effective communication skills, with the ability to engage internal stakeholders and external suppliers professionally
- Self-motivated, proactive, and able to remain resilient under pressure
- Strong problem-solving skills, with the ability to work both independently and as part of a team
- Demonstrated passion for food safety and a commitment to continuous improvement
Desirable:
- Level 4 Food Safety
- Experience in stadium, events, or high-volume hospitality environments
- Familiarity with food specification software or recipe management system
What We Offer:
At Manchester United, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:
- Annual incentive scheme
- Wellness Support with access to mental health resources, digital health checks, and & nutritionists through Aviva Digicare+ Workplace
- Exclusive Discounts through our United Rewards platform, giving you access to exclusive deals from the club and partners
- Gym Facilities in our onsite locations and opportunities for regular social events and team-building activities
- Enhanced family Leave Benefits and an opportunity to purchase additional holiday days
- Enhanced Career Development with access to professional learning platforms like LinkedIn Learning, and internal training programs
- A Supportive Work Environment that values diversity, equity and inclusion, and individual growth
Our Commitment to You:
At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
How to Apply
Please click “Apply Now” to begin your application.