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People Experience Advisor
Manchester City
City Football Group (CFG) is the holding company established to oversee the creation and administration of a network of linked clubs and other footballing operations under the aegis of Manchester City.
Job Posted- 14 May 2026
Status- Contract - Fixed Term
Location- England
Closing date- 20 May 2026
The Role
You will take ownership of non-standard employee queries, primarily focused in travel and fleet , providing tailored advice and practical support to ensure a consistent and high-quality experience.
You will collaborate closely with colleagues across the People team and wider business, acting as a trusted point of contact and escalation route where additional support is required. You will manage multiple cases simultaneously, ensuring clear prioritisation, accurate record keeping and timely resolution while maintaining a strong focus on employee experience.
You will also contribute to the delivery of People projects and initiatives, supporting the coordination and launch of new programmes in partnership with Internal Communications, People Business Partners and project owners. Through your insight and experience, you will help identify opportunities to improve processes and enhance the overall employee journey across City Football Group.
What You’ll Bring
- Experience working within HR operations or Travel coordination
- The ability to manage complex queries and provide tailored, practical solutions
- Ability to organise and prioritise multiple tasks and cases effectively
- A passion for delivering a positive and consistent employee experience
Why Choose Us
Working at City Football Group means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.
As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.
You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.
How to Apply
Please click “Apply Now” to begin your application.