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Fan Experience & Engagement Executive
Leicester Tigers
Leicester Tigers are a professional rugby union club based in Leicester, England. They play in Premiership Rugby, England's top division of rugby. The club was founded in 1880 and since 1892 plays its home matches at Mattioli Woods Welford Road in the south of the city.
Job Posted- 21 Oct 2026
Status- Full Time
- Permanent
Location- England
Closing date- 30 Oct 2026
Leicester Tigers is looking for a Fan Experience & Engagement Executive to deliver a memorable and welcoming experience for supporters on matchdays and during the week at Mattioli Woods Welford Road. You will report to the Head of Marketing & Communications.
The Role
Respond to enquiries, support fan engagement activities and help manage supporter communications and events for the men’s and women’s teams.
Key Responsibilities
- Lead the planning and delivery of fan-facing activations for all men’s and women’s home fixtures, including fan zones, in-match entertainment, mascots and Junior Tigers Club activities
- Manage casual matchday staff
- Manage the matchday activation budget and oversee external partners and suppliers
- Plan and deliver supporter engagement events and supporter feedback sessions
- Manage charity partners
- Benchmark other sporting and entertainment events to identify best practice for the supporter experience
- Work with internal departments and external partners to turn insight into improvements in fan satisfaction
About You
- Strong organisational skills with the ability to manage multiple projects at once
- Excellent communication and interpersonal skills, building relationships across departments
- A collaborative, proactive and hands-on approach
- Commitment to the Leicester Tigers values
- Experience of event planning and on-the-ground delivery is desirable
- Eligible to work in the United Kingdom
Key Details
- Location: Mattioli Woods Welford Road Stadium, Leicester
- Contract: Full time, 37.5 hours per week, including all men’s matchdays and most women’s home games (time back in lieu)
- Closing date: 30 October 2026, 5pm
How to Apply
Complete the online application form on the Leicester Tigers job board by 5pm on 30 October 2026.