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Workplace Technology Manager
Formula 1
Formula 1® is the greatest racing spectacle on the planet, with more than half a billion fans following its unrivalled mix of guts, grit and glory world-wide. But F1 is also a team of brilliant individuals, working together to deliver the global phenomenon to the masses.
Job Posted- 18 Aug 2026
Status- Full Time
Location- England
Closing date- 26 Aug 2026
Role Overview:
We are looking for a Workplace Technology Manager to join our IT team. Reporting into the Associate Director of IT, this role will be responsible for ensuring that workplace technology services across 40 Broadway are reliable, resilient, fit for purpose, and deliver an outstanding user experience.
Main Duties and Responsibilities:
- Own the end-to-end delivery and support of workplace technologies at the facility
- Ensure reliable, secure, and scalable operation of workplace systems, working closely with infrastructure and security teams
- Manage lifecycle of assets, including standards, procurement, deployment, and refresh cycles
- Lead incident and problem management for end-user services, driving root cause analysis and service improvement
- Work with the technical Team Managers to coordinate cross-functional teams and matrix-managed engineers to deliver projects and day-to-day service operations
- Identify and analyse business needs, providing recommendations on how IT solutions can address these effectively
- Deliver high-level support to VIPs and Executives, ensuring exceptional service
- Champion user experience by gathering feedback, analysing usage data, and continuously improving services
- Collaborate with business stakeholders to ensure all IT requirements are captured and understood
- Oversee vendor relationships, contracts, and service performance for workplace technology providers
- Respond to security incidents promptly, escalating to the Information Security team as required, while safeguarding the environment
- Contribute to user training and documentation: offering guidance, training, and support to end-users on how to use systems and IT tools effectively
- Drive adoption and change management for new tools and platforms, including communications and training
What Are We Looking For?
Personal Qualities
In this role it is essential that you are:
- Significant experience managing workplace technology, IT operations or end-user technology services.
- Strong understanding of IT service management principles and operational governance.
Experience
Prior to the role it would be essential that you have:
- Experience coordinating multiple technical teams in a matrix environment
- Excellent stakeholder management and communication skills.
- Experience supporting high-availability operational environments.
Some desirable experience that you may bring to the role:
- Experience in large campus, broadcast, media or event-based environments.
- Experience with workplace technology transformation programmes and office relocations.
Qualifications
Not essential to be successful in the role but you may also have the following qualifications:
- ITIL certification or equivalent service management experience.
Career Progression - Where Can You Go Next?
Your next steps in your career could include moving into operational leadership, product and service ownership, or architecture and strategy teams.
Why join the force behind the sport?
Joining F1 means becoming part of a team that values innovation, collaboration and personal growth. We offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact. We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport. As a member of the F1 team, you will be able to access our amazing benefits:
- Private Healthcare scheme
- Dental Care
- 4 x Grand Prix Paddock passes per season
- Enhanced maternity/paternity leave and other family planning policies
- A free staff shuttle service running to and from surrounding trains stations near to Biggin Hill
- Free healthy snacks in our offices
- Subsidised canteen in Biggin Hill, serving breakfast and lunch
- 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure
- Opportunities to develop and request training for your role via our in-house Learning and Development team
- Discount on F1 merchandise
- Discount at F1’s experiences including F1 Arcade and F1 Drive
- Perkbox benefit portal and more
How to Apply
Please click “Apply Now” to begin your application.