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Office Services Assistant
England Rugby
The Rugby Football Union is the national governing body for grassroots and elite rugby in England. Its purpose is to encourage rugby, and its values, to flourish across England.
Job Posted- 30 Oct 2026
Status- Full Time
- Permanent
Location- England
Closing date- 12 Nov 2026
England Rugby (the RFU) is looking for an Office Services Assistant to join its Venue Operations (Office Services) team at Allianz Stadium.
The Role
This hands-on role provides a customer-focused, professional front office, concierge, reception, enquiry and back-office support function to the RFU headquarters. Reporting to the Office Services Supervisor, you will often be the first point of contact for visitors and guests.
The role is full time (40 hours a week), covering the venue’s flexible operating hours across a variety of shift patterns, plus around 20 additional event days a year in the Event Control Room or other operational spaces.
Key Responsibilities
- Provide a welcoming and efficient concierge, reception, enquiry and telephone service
- Provide administrative support to the business, including courier, taxi, postal, reprographic, mail and print services
- Manage office supplies and equipment consumables
- Operate venue systems, including the switchboard, Microsoft Teams, Sky Visitor management and Aware Manager incident system
- Run the meeting room and desk booking system and the venue lost property system
- Act as part of the fire warden and safety team for the venue offices
- Identify and implement process improvements
About You
- Experience working in a customer-focused team, with excellent customer service skills
- Confident using Microsoft Office and Office 365
- Good time management and attention to detail
- A professional image and a team player who helps find workable solutions
- Desirable: business administration qualifications, an understanding of budgeting, and experience processing purchase orders and invoices
Key Details
- Location: Allianz Stadium, Twickenham
- Contract: Permanent, full time (40 hours per week, including shifts and around 20 event days a year)
- Salary: c. £30,000
- Applications: An anonymised CV (no cover letter needed)
- First-round interviews: w/c 30 November 2026
- Closing date: 12 November 2026 (12 noon); the RFU may close the vacancy early
How to Apply
Please click APPLY NOW to begin the application process.