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Casual Event Day Customer Service Representative – Allianz Stadium
England Rugby
The Rugby Football Union is the national governing body for grassroots and elite rugby in England. Its purpose is to encourage rugby, and its values, to flourish across England.
Job Posted- 30 Oct 2026
Status- Part Time
- Zero Hours
Location- England
Closing date- 6 Nov 2026
England Rugby is looking for enthusiastic and outgoing people to join its Customer Service team as the face of Allianz Stadium on event days.
The Role
Allianz Stadium is the home of England Rugby, the headquarters of the Rugby Football Union (RFU) and one of the foremost sports and concert venues in the UK and Europe, with a capacity of 82,000.
Working on the outskirts of the stadium, you will be the first point of contact for spectators as they arrive, directing them and providing helpful information so everyone has an enjoyable and memorable experience.
Key Responsibilities
- Welcome spectators as they arrive at the stadium
- Give directions and helpful information
- Help create an enjoyable experience for every visitor
About You
- Good customer service skills
- The ability to communicate effectively
- Enthusiastic and outgoing
Key Details
- Location: Allianz Stadium, Twickenham
- Contract: Casual
- Commitment: The majority of around 20 events a year, mostly at weekends
- Shifts: 8–12 hours a day; a hot meal is provided
- Full training and uniform provided
- Closing date: 6 November 2026
How to Apply
Please click APPLY NOW to begin the application process.