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Cricket Operations and Player Support Manager
Cricket Scotland
Cricket Scotland is the National Governing Body for cricket in Scotland. Our aim is to make cricket mainstream and inspire the nation to #ChooseCricket and #FollowScotland.
Job Posted- 15 Dec 2025
Status- Full Time
Location- Scotland
Closing date- 9 Jan 2026
Role Overview
The Cricket Operations and Player Support Manager plays a central role in coordinating the High Performance and Pathway programmes and ensuring that Scotland’s international and pathway players receive a professional, consistent and high-quality operational service. The post holder will anticipate logistical needs and create an environment where players can fully focus on preparation and performance. As a key point of contact for players and coaches, the postholder ensures operational excellence across fixtures, tours, events and daily programme delivery, recognising players as primary customers within the performance system.
Success Measures
Success in this role will be demonstrated through:
- Reliable, organised and anticipatory operational delivery across all performance and pathway activity.
- Positive player and coach feedback regarding clarity, communication and quality of support.
- Well-planned, well-executed tours and events with minimal operational disruption.
- Smooth onboarding and effective support mechanisms for players entering the performance environment.
- Strong working relationships with internal staff, external partners and event stakeholders (including ICC).
- Clear, accurate and timely budget monitoring, reporting and documentation.
- Consistency of operational standards across Performance and Pathway programmes.
- Demonstrating Cricket Scotland’s values in all aspects of communication, planning and service delivery.
Main Duties and Responsibilities
Key responsibilities within the role include:
Performance Programme and Player Support
Working with the Head of Performance, Head of Pathway and coaching teams across the Men’s and Women’s teams, the postholder will:
- Coordinate logistics and administration for the men’s and women’s performance programmes.
- Provide a responsive, professional operational service to players and coaches, acting as a reliable first point of contact.
- Manage fixture and tour scheduling, ensuring player preparation, welfare and performance needs are appropriately considered.
- Oversee travel, accommodation, itineraries and associated communications for all domestic and international activities.
- Monitor player eligibility and compliance requirements.
- Administer player kit and equipment, ensuring timely distribution and replenishment.
- Ensure smooth onboarding for new players, helping them navigate expectations and programme logistics.
Senior International Matches, ICC Events and Tours
Supporting the Head of Performance and programme leads:
- Coordinate logistics for home international matches, including planning, venue set-up, supplier liaison and operational support.
- Act as a point of liaison with the ICC for relevant tournament communications and requirements.
- Organise travel, accommodation, visas, documentation and itineraries for away international matches and tours.
- Support on-the-ground operational delivery during tours, including problem-solving, information flow and player support.
- Contribute to planning, monitoring and reconciling budgets for tours, events and match operations.
National and Regional Youth Pathways
Supporting the Pathway Programmes, the post holder will:
- Coordinate logistics for national youth and regional squads across domestic fixtures, training camps and international competitions.
- Assist with ICC tournament logistics and overseas tours for youth teams.
- Support match-day operations including officials, scorers, match managers, equipment and catering.
- Coordinate pathway kit and equipment distribution.
- Provide operational support to the junior regional programme as required, ensuring consistency of experience for developing players.
Administration, Processes and General Duties
- Provide administrative support for performance processes including selection meetings, player appraisals and contract administration.
- Maintain accurate records, documentation and operational information.
- Monitor and report against relevant operational budgets.
- Build strong working relationships with players, coaches, staff and external partners.
- Contribute to continuous improvement within the performance operations function.
- Undertake other operational duties as required to support organisational needs.
Person Specification
To be considered for this opportunity, you should be able to demonstrate the following skills, experience and knowledge:
Essential
- Demonstrable knowledge and understanding of sports administration or high-performance operations.
- Experience in operations, administration and/or event management.
- Excellent organisational skills with strong attention to detail.
- Ability to prioritise, work under pressure and meet deadlines.
- Strong communication skills, both written and verbal.
- Ability to build effective working relationships with players, coaches and stakeholders.
- Service-oriented approach with the ability to anticipate and respond to player needs.
- Competence in Microsoft Office and confidence using operational systems or databases.
- Ability to work both independently and as part of a team.
- A commitment to Equality, Diversity and Inclusion.
- Flexible approach to working hours, including evenings and weekends when required.
Desirable
- Experience supporting high-performance athletes or teams.
- Experience liaising with governing bodies, event organisers or international federations.
- Familiarity with the operational requirements of ICC events and international touring environments.
Personal attributes
- Professional, calm and solutions-focused.
- Strong interpersonal skills with an approachable and supportive manner.
- Highly organised with an ability to anticipate issues before they arise.
- Positive, motivated and able to inspire confidence in players and staff.
- Commitment to Cricket Scotland’s values and to fostering a professional, inclusive and supportive performance environment.
How to Apply
Please click APPLY NOW to begin the application process.