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Here to Help – Access Team
Brighton & Hove Albion FC
Brighton & Hove Albion Football Club, commonly referred to simply as Brighton, is an English professional football club based in the city of Brighton and Hove. They compete in the Premier League, the top tier of the English football league system.
Job Posted- 3 Aug 2026
Status- Part Time
Location- England
Closing date- 14 Aug 2026
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Join our Here to Help team!
Our Here to Help access team will meet supporters who may need assistance or direction on matchday. You will be a visible presence within the wheelchair areas for the duration of the match. You will also assist with queries and carry our general administration.
To find out more about this role, click here to read the job description
Your customer service background
We are looking for people who genuinely love helping others and know how to deliver standout customer service. You will be an excellent communicator who champions our Team Brighton values at all times.
We have 19 home Premier League games each season and some additional cup games, conference league games and friendlies. Applicants must be available to work on all home match days. Due to the nature of this role, it is not suitable for a season ticket holder because the working hours are through to the final whistle.
Our values are essential to our success
Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
🔵 Treat People Well
⚪ Exceed Expectations
🔵 Aim High. Never Give Up
⚪ Act with Integrity
🔵 Make it Special
⚪ Be Fan Focused
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
How to Apply
Please click APPLY NOW to begin the application process.