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Community Engagement Lead
Brentford Football Club
Brentford Football Club is a professional football club in Brentford, West London, England, which competes in the Premier League, the highest tier of English football, having gained promotion via the playoffs at the end of the 2020–21 Championship season.
Job Posted- 28 Aug 2025
Status- Full Time
Location- England
Closing date- 10 Sep 2025
The Role of the Community Engagement Lead
The successful candidate will play a central role in building and maintaining strong positive relationships between the Club and local community. This role will develop and lead the Club’s community strategy, including the community outreach programme, and act as the main liaison with Brentford FC Community Sports Trust (BFCCST) as well as ensure alignment between the Club’s wider strategic objectives and its community programmes.
The individual will work collaboratively with others within the business and closely with BFCCST to deliver the Club’s community strategy. In addition, the Community Engagement Lead will ensure the smooth delivery of key projects including the Club’s community outreach programme, support for charitable initiatives, supporting work on the Club’s social causes and efforts to ensure the club remains a good neighbour across all sites. The role will also identify and implement innovative ways to engage local and wider communities, helping to grow our fanbase.
Main Accountabilities
The successful candidate will play a central role in building and maintaining strong positive relationships between the Club and local community. This role will develop and lead the Club’s community strategy, including the community outreach programme, and act as the main liaison with Brentford FC Community Sports Trust (BFCCST) as well as ensure alignment between the Club’s wider strategic objectives and its community
Main Accountabilities
- Support the ongoing development of the Club’s community engagement strategy, including identifying and progressing new opportunities identified by the club’s community committee
- Ensure all community initiatives reflect the Club’s values and uphold its reputation as a socially responsible organisation
- Act as a key point of contact between the Club and BFCCST to identify opportunities for collaboration on shared objectives
- Support BFCCST’s delivery of community programmes, including helping to coordinate player appearances, marketing support and communication
- Support the Community Outreach Officer to deliver and develop the club’s community outreach programme, meeting key KPIs and objectives
- Ensure that our fans are aware of the club’s community activities and are encouraged to participate to maximise their impact and support wider communication of this work to the wider football industry where appropriate
- Respond effectively to community-related enquiries, feedback and issues raised by local stakeholders
- Lead the organisation of community engagement group meetings with local residents and key stakeholders living around the Gtech, training ground and Wheatsheaf Park stadium
- Support the delivery of key community elements related to Section 106 planning obligations for the stadium and training ground developments
- Represent the Club at community events, forums and meetings to promote positive relationship and listen to community needs and concerns
- Maintain a database of community partners, activities and events and support the work to measure the social impact value of the Club’s community work
- Support the Head of Sustainability and Community and the Fan & Community Relations team in the delivery of key projects and initiatives as required
General Club Accountabilities
- To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
- To ensure compliance with the Club’s Code of Conduct
- To ensure compliance with all relevant legal, regulatory, ethical and social requirements
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
- To keep confidential any information gained regarding the Club and its personnel
- To maintain a flexible approach to work at all times
- To ensure compliance with all Matchday Safeguarding processes
- To ensure compliance with the Club’s Safeguarding Policy and processes
- To promote and support positive mental health and wellbeing throughout the Club both on and off the field
- To promote equity, diversity and inclusion at the Club, in line with our EDI strategy for collaboration on shared objectives
- Support BFCCST’s delivery of community programmes, including helping to coordinate player appearances, marketing support and communication
- Support the Community Outreach Officer to deliver and develop the club’s community outreach programme, meeting key KPIs and objectives
- Ensure that our fans are aware of the club’s community activities and are encouraged to participate to maximise their impact and support wider communication of this work to the wider football industry where appropriate
Key Internal Relationships
- Brentford FC Community Sports Trust
- Marketing Services
- Communications
- Operations
- Player Liaison
- Venue Sales
- Safeguarding team
Person Specification - Essential Characteristics
- Proven experience in a leadership role in community relations, outreach, or stakeholder engagement, ideally within sport, non-profit or public sectors
- A passion for football and a commitment to making a positive social impact
- Strong interest in and passion for community development
- Excellent interpersonal and communication skills with the ability to build trust and rapport with a diverse range of stakeholders
- Strong project management skills with experience overseeing multiple concurrent initiatives
- Experience in staff line management and development
- Ability to work flexible times, for example evenings to attend community meetings or weekends on matchdays, as required
Person Specification – Desirable Characteristics
- Good working knowledge of the football industry
- Knowledge of the Premier League’s community frameworks and social responsibility initiatives
- Experience working with foundations or charities linked to professional sports organisations
- Understanding of equality, diversity and inclusion principles
How to Apply
Please click “Apply Now” to begin your application.