The role of the Business Risk & Operations Executive:
The Business Risk and Operations Executive will play a key role in supporting Brentford FC’s strategic priorities while protecting the club from risk. The role supports projects, ensures accurate reporting, and drives collaboration across departments. It will also improve ways of working, strengthen operational resilience, and carry out horizon scanning to inform future planning. Working across both Business Operations and Operational Risk, the successful candidate will help embed risk and compliance into day-to-day operations.
This position suits someone with strong organisational skills, attention to detail, and an interest in how a Premier League club operates off the field.
The role is split between the Business Operations and Operational Risk departments, reporting to the Head of Business Operations with a dotted line to the Operational Risk Director, and will work closely with both teams across the course of the week.
Main Accountabilities
Business Operations
- Provide project and strategic support to ensure effective delivery of workstreams and the implementation of operational improvements
- Maintain and use management information (MI) to provide accurate, timely data to improve decision-making and support organisational improvements
- Support project management by developing tools and templates, and directly managing projects when required
- Coordinate activity related to the off-field Strategic Plan, supporting delivery across departments and objectives
- Research and monitor industry trends, regulatory developments and market solutions that could affect the club’s business profile
Operational Risk
- Support the Operational Risk Director in developing and embedding the club’s risk management framework, including training for departments and senior leadership
- Partner with off-field departments to embed effective risk practices, supporting risk identification and reporting, and maintenance of departmental risk registers
- Help maintain the club’s master risk register and support preparation of board and committee reports on operational risk
- Contribute to governance by supporting the Operational Risk Committee and promoting a culture of proactive risk management across the club
Safeguarding Accountabilities
- Support with safeguarding governance and ensure compliance with all safeguarding processes
- Ensure compliance with the Staff Code of Conduct
- Ensure security measures for safeguarding employees are followed
- Collaborate with the security team or service providers as required
Equality, Diversity, and Inclusion Responsibilities
- To promote equity, diversity and inclusion at the club in line with our EDI strategy
Key Internal Relationships
- Head of Business Operations
- Operational Risk Director
- Business Operations Manager
- Chief Operating Officer
- Brentford FC Executive Committee
- Brentford FC Heads of Department
- Insights & Strategy Department
Person Specification - Essential Personal Characteristics
- Experience in a business operations, project support, risk or compliance role with some exposure to risk frameworks, controls or assurance activities
- An interest in the business of sport
- Awareness and understanding of risk management or assurance principles, ideally within a fast-paced or regulated environment
- Strong organisational and time management skills, with the ability to build effective working relationships across teams
- Clear and confident communication skills, both written and verbal
- Proficient in Microsoft Office (Excel, PowerPoint, Word) and confident in learning new systems
- A mature outlook and approach, with the ability to maintain perspective in emotional industries
- Alignment of personal values with Brentford FC’s values
Person Specification - Desirable Characteristics
- Experience of working in sport
- Entrepreneurial spirit
- Project management experience
- Experience supporting the development of risk registers, compliance reporting or internal governance processes
General Club Accountabilities
- To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
- To ensure compliance with the Club’s Code of Conduct
- To ensure compliance with all relevant legal, regulatory, ethical and social requirements
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
- To keep confidential any information gained regarding the Club and its personnel
- To maintain a flexible approach to work at all times
- To ensure compliance with all Matchday Safeguarding processes
- To ensure compliance with the Club’s Safeguarding Policy and processes
- To promote and support positive mental health and wellbeing throughout the Club both on and off the field
- To promote equity, diversity and inclusion at the Club, in line with our EDI strategy
How to Apply
Please click “Apply Now” to begin your application.
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