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Senior Ticketing Operations Executive
Bath Rugby
Bath Rugby is a professional rugby union club in Bath, Somerset, England. They play in Premiership Rugby, England's top division of rugby. Founded in 1865 as Bath Football Club, since 1894 the club has played at the Recreation Ground in the city centre.
Job Posted- 10 Nov 2026
Status- Full Time
- Permanent
Location- England
Closing date- 24 Nov 2026
Bath Rugby is looking for a Senior Ticketing Operations Executive to play a key role in the day-to-day running and delivery of ticketing across the club.
The Role
Bath Rugby is entering an exciting period of change, with the redevelopment of The Rec and the evolution of its ticketing operations.
Working closely with the Ticketing Manager, you will deliver day-to-day ticketing operations across event set-up, ticket sales and fulfilment, systems management and matchday delivery. You will also help maintain the ticketing systems, improve processes and ensure accurate data capture and reporting. Matchday working, including evenings and weekends, is essential.
Key Responsibilities
- Set up and release fixtures and events in line with agreed ticketing strategies, pricing and sales plans
- Carry out pre-sale checks on event set-ups, pricing, allocations and availability
- Maintain ticketing systems, including Ticketmaster XR, TCT and eTicketing
- Coordinate seating plans, allocations, inventory and holds
- Coordinate on-sale timings and ticketing communications with Marketing and Supporter Services
- Monitor sales and inventory and support reporting
- Coordinate ticket fulfilment and digital ticketing
- Lead the smooth operational delivery of ticketing on match days, including scanning and access control checks
- Identify opportunities to improve ticketing processes and efficiency
About You
- Previous experience using ticketing systems
- A proven track record of excellent customer service
- Experience using spreadsheets, databases and reporting tools
- Strong organisation and attention to detail
- The ability to manage competing priorities and work independently
- Availability for matchday working, including evenings and weekends
- Experience in professional sport, live events or entertainment, and of Ticketmaster (desirable)
Key Details
- Location: Bath
- Contract: Full-time, permanent
- Salary: £28,000
- Benefits: Complimentary matchday tickets, Bath Rugby kit, local discounts, wellness initiatives, onsite gym, Cycle to Work scheme and enhanced family leave
- To apply: send your CV and a covering letter to [email protected]
- Closing date: 24 November 2026
How to Apply
Please click APPLY NOW to begin the application process.