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Ticketing and Club Shop Manager

Barnet FC


Barnet FC is a professional football club based at The Hive London in North London, home to the club’s First Team, Academy and London Bees.

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Job Posted
10 Nov 2026
Status
Full Time
Permanent
Location
England
Closing date
17 Nov 2026

Barnet FC is looking for a Ticketing and Club Shop Manager to lead its ticketing operations, matchday activity and club shop.

The Role

You will be the club’s subject-matter expert for its VMS ticketing system, managing staff, resolving live issues and supporting membership and season ticket growth. You will also look after the club shop’s presentation and stock, working closely with Capelli on orders, deliveries and replenishment.

This is a hands-on, high-pressure role that needs strong operational leadership, systems expertise and customer focus.

Key Responsibilities

  • Set up fixtures in VMS, including pricing, seating and event configuration
  • Oversee ticket sales online, by phone and in person
  • Monitor sales trends and ensure compliance with EFL requirements
  • Liaise with opposition clubs on allocations
  • Keep the club shop well presented and manage stock with Capelli
  • Carry out regular stock checks and investigate discrepancies
  • Handle customer enquiries and escalated complaints

Key Details

  • Location: Barnet
  • Contract: Full-time, permanent

How to Apply

Please click APPLY NOW to begin the application process.


Additional Info

Status
Full Time
Permanent
Job Type
Commercial
Supporter Services
Sport
Football

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