Club Operations Manager
Turnhouse Golf Club
Turnhouse Golf Club is located on the west side of Edinburgh, close to Edinburgh International Airport, and has excellent views of the Pentland Hills to the south with Fife and the Ochills to the north.
- Posted
- 19 Mar 2023
- Status
- Full Time
- Location
- Scotland
- Closing date
- 7 Apr 2023
Duties
Assist the General Manager in the running of all areas of the Club as outlined by, but not limited to the areas below;
- Deputise for the General Manager in their absence
- To be the main point of contact for all Golf Operations at Turnhouse Golf Club, to include but not limited to;
- Membership Administration – Processing applications and dealing with enquiries. ClubV1 is our current supplier
- Competition Management – Administering all competitions at the Club and liaising with PGA Professional contractor, to include Open competitions
- Golf Bookings – Manage the BRS booking system with regards to member, visitor and society bookings
- Liaise with the PGA Professional contractor on internal & external Golf activities
- Liaise with the Course Manager on maintenance and development plans with regards to the Golf Course
- To have responsibility, along with the Bar Management, for the running of the Clubhouse operations, to include but not limited to;
- Maintenance – Oversee the general upkeep of the clubhouse and liaise with the Club’s external contractor and sub-committee on clubhouse developments
- Compliance – Handle all Club compliance in all aspects of Health & Safety
- Bar operation – To provide support with staff rotas, staff training, stock control, till system management and be able to work on the bar if required
- Functions – Liaise with the Catering Contractor, Bar staff and Social Sub-Committee with regards to all functions at the club
- Food operation – Liaise with the Catering Contractor with regards to the catering requirements of the club
- To work with the General Manager and play a pivotal role in contributing to the Club’s operational, financial and strategic goals using industry best practice in the following areas;
- Marketing – Contribute to the marketing strategy of the Club
- Communications – Manage and update the Club’s website, social media, and newsletter portals to communicate effectively with members and external customers
- Administration – Undertake general administration duties
- Finance – Manage invoices, both in and out, through QuickBooks. Manage club budgets, cash flow, machinery replacement plan and liaise with our accountants with regards to payroll
- Manage change in line with the industry and the club’s expectations
The successful candidate will;
- Have started the MDP pathway and ideally have achieved the CMDip qualification. Alternatively, show the equivalent level of education and expertise
- Be a strong leader, be motivational and inspirational towards employees, and be able to deliver as part of a team
- Have high levels of IT skills including experience in the use of our current system providers
- Show entrepreneurial skills and have the vision to look beyond the current position of the club, but at the same time understand the process of change
- Have excellent communication skills and show the willingness to integrate with, and be seen by, the membership
- Have proven skills in Financial Management
- Show high levels of experience in Food and Beverage management
- Set high standards and strive to deliver a world class customer experience
- Be organised and show experience in administration duties
- Have transport as off-site work will be required
Application process;
- Please click 'Apply Now' to send a covering letter and up to date CV outlining their motivation and relevant experience for the role to the General Manager, David Gemmell CCM PGA.
- For more information, please call David: 07771 893015
Closing Date – 7th April 2023
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