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Retail Warehouse

Tottenham Hotspur

Tottenham Hotspur is a world-famous football club based in London. On the pitch, the Club competes in the upper echelons of the English Premier League and is a regular participant in marque UEFA club competitions.

25 May 2023
Part Time
Closing date
16 Jun 2023

Job Purpose:

To assist the Warehouse Management teams and support all the warehouse functions including receipts, pick, printing, packing and dispatch of merchandise.

Key Responsibilities:

  • Support on the Pick, Pack, Dispatch & Return processes for all product types
  • Inventory management maintaining systems and ensuring operational guidelines are adhered to
  • Personalization & 1st team inventory co-ordination
  • Processing Inbound - unit receipts
  • Track Bin to Bin movements
  • Fulfilling various order types
  • Pre-retailing & reticketing
  • Meet key performance indicators to ensure processes are adhered to
  • Maintain and adhere to warehouse and club processes
  • Periodically calculate stock counts and stock takes
  • Housekeeping & waste management
  • Ensure Health & Safety standards are always me
  • Offer exception customer service to all visitors ensuring their experiences are the best in class
  • Assist with daily sales budgets to confirm daily targets are achieved
  • Maintain agreed floor layouts, trading densities and merchandising standards to maximize sales and profit
  • Assist in the implementation of all operational procedures including stock accuracy management and EPOS management

Personal Attributes:

  • Thinks ahead, generates innovative ideas
  • Values & respects others, builds relationships, collaborates
  • Gets things done, delivers to highest of standards, takes responsibility
  • Well organised, professional in all forms of communication, self-motivated & energized.
  • A team player and able to communicate with all levels of the business, across multiple departments & internal & external stakeholders.
  • Able to influence, problem solve & initiate ideas to create a continuous improvement environment.
  • Requires flexibility in approach as well as being assertive with teams to drive results
  • Must have a can-do approach.
  • Flexible approach to working hours
  • Able to work in pressurized environments and in a calm and effective manner
  • Use your own initiative when called upon
  • Enjoys working individually or part of a large team when required
  • Work unsupervised for periods of time

Skills & Experience:

  • Knowledge of non-retail THFC systems and processes
  • Knowledge of retail and warehouse operations and systems.
  • Previously worked in warehousing fulfilling orders for customers, mail order, stores, and ecommerce.
  • Understands inventory management.
  • A background within the retail industry, with experience in event retailing or working in a busy retail environment
  • Working knowledge of Retail systems
  • Strong written, oral & coaching skills
  • Proven skills in inspiring, influencing and working within a large workforce
  • Proven success and awareness within employee relations and equality and diversity
  • Demonstrable ability to make quick decisions in a fast-paced environment
  • Proven track record of raising standards and overseeing the delivery of exceptional customer experiences
  • Working knowledge of Microsoft Office applications. Specifically Excel.

How to Apply

Please click 'APPLY NOW' to begin the application process.

Additional Information

Part Time
Job Type
Sales & Sponsorship
Pay Information

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