Operations Manager - Championships Header Image.

Operations Manager - Championships

The Royal and Ancient Golf Club (R&A)

The R&A seeks to engage in and support activities for the benefit of the sport of golf from The Royal and Ancient Golf Club of St Andrews.

10 Apr 2022
Full Time
Closing date
22 Jul 2022

Job Purpose

The R&A is looking to recruit an Operations Manager to join the Championships Department. This varied role involves working with the Assistant Director – Championships to support the operational delivery of the AIG Women’s Open, one of five major championships in women’s golf.

The successful candidate will have significant experience in golf event operations, outstanding organisational skills and the ability to communicate effectively with key stakeholders. They will be an ’all-rounder’ who is willing and able to be versatile in the role.

Role and Responsibilities

Core responsibilities will be but not limited to:

  • To work with the Volunteer Programme Manager on volunteer programme management and co-ordinate policies and procedures with HR and Legal.
  • Manage GL Events on the design and build of grandstands.
  • Produce detailed plans and drawings to show movement of attendees around the venue to include the following:
  • Spectator routings, including working with the contractor on roping and staking the golf course and working with the venue on cutting for spectator routings where required.
  • Buggy routings around the venue for staff, contractors and TV personnel.
  • Player routings between courtesy car drop off, Players’ Clubhouse, range and practice facilities, 1st tee, 18th green, recorders, mixed /primary.
  • Routings for staff, media, hospitality guests.
  • To plan and manage the location of big screens and leader boards around the venue and liaise with stakeholders on content production and delivery.
  • Manage and produce plans for on course infrastructure such as tee furniture and on course advertising boards. This includes working with Rules and TV on changes to ad board locations daily based on TV coverage and pin positions to ensure value is delivered to sponsors of the championship.
  • Manage the planning and delivery of scoring infrastructure, liaising with the Scoring Partner for the championship and internal stakeholders.
  • Lead / attend Bronze Multi-Agency meetings.
  • Lead operational planning and delivery of the 72nd Hole and Prize Presentation Ceremony.
  • Planning of future AIGWO championships alongside the current edition.
  • Carrying out site visits to potential future venues to assess operational viability.


  • This role will involve frequent travel within and potentially out with GB&I.
  • This role will involve being away from home for periods of time prior to and during the AIG Women’s Open.
  • Attendance at the Championships could cover periods of 2-3 weeks at any one time.

Qualifications Knowledge and Experience


  • Significant experience in events operations with the ability to work independently on the areas outlined in the job description.
  • Strong project management skills with the ability to adapt to changing environments.
  • Experience of managing budgets.
  • Experience of working with or managing contractors.
  • Experienced user of Microsoft Office.

Skills and Personal Qualities


  • Excellent administrative, organisation and time-management skills coupled with the utmost levels of confidentiality and discretion.
  • Excellent interpersonal skills with the ability to communicate effectively and professionally with people at all levels.
  • High levels of accuracy and attention to detail.
  • Ability to work well under pressure and manage changing priorities effectively.
  • Highly motivated and enthusiastic.
  • Proactive approach to problem identification and providing solutions.
  • Always prepared to ‘go the extra mile’ in delivering service on time and to the highest standards.
  • Prepared to work outside normal office hours, including evenings and weekends as and when required.
  • Willingness to develop and enhance knowledge and skills.
  • Be an excellent team player.
  • Have a strong work ethic.

About the job

Department: Championships

Reporting To: Assistant Director - Championships

Hours: 35 hours per week, Mon – Fri 9 a.m. to 5 p.m.

Location: St Andrews (hybrid working or remote working will be considered)

Contract: Permanent

Download the full job description and person specification here

Please note that we are unable to provide sponsorship for a work visa so candidates should ensure they already have or are able to obtain the right to work in the UK before applying.

Additional Information

Full Time
Job Type
Event Management
Legal, Regulatory & HR

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