About the role
The LTA’s vision is “Tennis Opened Up” and its mission is to make tennis Relevant, Accessible, Welcoming and Enjoyable.
The Major Events and Digital Transformation (ME&DT) Department is responsible for implementing the LTA’s Digital Transformation Programme and delivering International Tennis tournaments that drive visibility of tennis and engage new audiences.
Sitting within the ME&DT department, The Ticketing Coordinator will play a key role in the Events Team to deliver the operation of high quality ticketing and hospitality. Additional responsibilities include providing excellent customer service and activation delivery for key stakeholders and clients.
The LTA, through its vision “Tennis Opened up”, is committed to creating a diverse environment where all colleagues feel included and a strong sense of belonging. We are proud to actively invite applications from all candidates who meet the essential criteria and are able to work in the UK, and we commit that everyone will receive equal consideration for employment irrespective of your ethnicity, religion, sex, gender identity, sexual orientation, marital or civil partnership status, pregnancy or maternity status, disability or age. We also operate a flexible working environment where all colleagues are able to discuss their working needs with their manager or the People Team at any time.
Experience working in sporting events, preferably on-site with a focus on customer service and/or hospitality delivery
Work effectively and collaboratively with a range of internal and external stakeholders
Demonstrating exceptional personal communications skills with proven ability to build and maintain effective relationships
Educated to Degree level or able to demonstrate a level of operational understanding consistent with Degree level
Willingness to work non-standard hours over sustained periods to support on the ground event delivery
Availability to work between 1st June and 11th July 2021 (or future equivalent dates) and during other live event periods as required, including working occasional weekends and unsociable hours.
Experience working with Microsoft office suite, with a focus on excel
Experience working with online sales systems