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People & Culture Co-ordinator

The Jockey Club

The Jockey Club is the largest commercial horse racing organisation in the United Kingdom and it owns 15 of Britain's famous racecourses.

22 Jan 2023
Full Time
Closing date
7 Feb 2023

About the role

We are looking for an ambitious and dynamic People and Culture team that is looking for a proactive and talented People & Culture Coordinator. The People & Culture Coordinator will support the wider team by providing a comprehensive administration and customer focused service in responding to different queries and issues.

They will be responsible for coordinating key HR processes including onboarding, system administration, processing invoices, Disclosure and Barring Service (DBS) checks and answering routine queries from colleagues and managers through the service desk software. Organised and with an eye for detail, they will be confident dealing with a wide range of tasks and build a positive relationship across the organisation and will also be able to manage conflicting priorities and meet tight deadlines.

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 course’s, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on raceday’s and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The People & Culture Co-ordinator will

  • Provide a first-class customer service by managing a wide range of queries, questions and challenges that come to the Colleague Experience team.
  • Provide an outstanding candidate experience from offer stage through to start date by being the first point of contact ensuring all relevant stakeholders are informed appropriately.
  • Support the process of onboarding, producing, and sending out offer packs, initiating background checks and setting up new starters on our People systems, informing other departments where relevant.
  • Be the subject matter expert on all right to work checks for all new starters, developing best practice standards and always ensuring we’re fully compliant.
  • Lead on the leavers process providing guidance for Line managers Offboarding.
  • Support the People & Culture team through key projects such as annual salary review process, employee benefits review, implementation, transformation projects, and any other projects as required.
  • Identify opportunities to streamline processes, work more efficiently and deliver the colleague experience services in the most effective, customer service focused way.

About you

  • You will enjoy bringing rigour and organisation to a wide range of administration tasks in a fast-moving agile environment.
  • You will be familiar using a wide suite of varied HR systems.
  • You will be a first-class communicator with well-developed interpersonal, verbal & written skills.
  • You will have an outstanding attention to detail with excellent organizational skills.
  • You will have a curious outlook with a continuous improvement mindset.
  • You will be passionate in contributing to a team’s shared goal and vision.
  • You will be passionate about driving an inclusive & diverse culture with a viewpoint on how to enhance.

What we offer in return

¨ All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme.

¨ An award-winning pension scheme provider with a generous employer contribution

¨ A healthcare cash back plan enabling you to claim money back on health & wellbeing services.

¨ 25 days annual leave

¨ Access to a suite of Learning & Development training resources from renowned providers

¨ A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

How To Apply:

Please click 'Apply Now' to begin the online application process.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 7th February but we reserve the right to bring this forward if we have many applications.

Additional Information

Full Time
Job Type
Legal, Regulatory & HR

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