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General Manager

The Jockey Club

The Jockey Club is the largest commercial horse racing organisation in the United Kingdom. It owns 15 of Britain's famous racecourses.

13 Mar 2023
Contract - Fixed Term
Full Time
Closing date
27 Mar 2023

About the role

We have a fantastic opportunity for a General Manager to lead our Market Rasen Racecourse providing strategic commercial leadership and operational management.

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 course’s, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on raceday’s and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The General Manager will

  • Manage, motivate, develop, and lead the racecourse team to outstanding service, exceptional customer experience and deliver results.
  • Work closely with the Small Course Director and national teams to agree and implement a cost-effective business strategy for the racecourse that helps deliver the Jockey Clubs overall vision and strategic plan.
  • Effectively and efficiently manage all aspects of the racecourse operation.
  • Act as a Racecourse ambassador, working closely with local key stakeholders to deliver an innovative, comprehensive community engagement plan to maintain, improve and nurture local relationships.
  • Manage in conjunction with the racecourse Chairman, the wider committee to ensure the maximum value is obtained from the committee members and their network.
  • Work closely with the national sales and marketing teams to create an innovative sales and marketing culture which maximizes every opportunity to build the Jockey Club and racecourse brands, driving sales and significantly improving profitability.
  • Drive non-racing turnover by ensuring that the available facilities are fully utilised and exploited commercially for conference, events and leisure business.
  • Consistently monitor racecourse financial performance, with strong control over costs, innovation for key income lines and the development of racecourse forecasts and budgets.
  • Ensure the highest standard of H&S compliance across the site and all events.

About you

  • Proven track record in a customer focused environment
  • Excellent communicator able to influence and a varied range of stakeholders.
  • Experienced people leader who thrives in developing and motivating their team
  • Commercially minded with strong business acumen capable of setting and achieving financial targets.
  • Innovative approach to problem solving with excellent attention to detail.
  • Knowledge and understanding of relevant health and safety and environmental legislation.
  • Good knowledge and understanding of the Horseracing industry.

What we offer in return

¨ All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme.

¨ An award-winning pension scheme provider with a generous employer contribution

¨ A healthcare cash back plan enabling you to claim money back on health & wellbeing services.

¨ 25 days annual leave

¨ Access to a suite of Learning & Development training resources from renowned providers

¨ A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

How to Apply

Please click 'Apply Now' to begin the application process.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 27th March but we reserve the right to bring this forward if we have many applications.

Additional Information

Contract - Fixed Term
Full Time
Job Type
Team Operations & Logistics

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