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Customer Relations Executive

The Jockey Club

Our vision is for British horseracing to be the best in the world for many years to come and for the sport to be accessible for millions of people in the UK to enjoy.

25 Nov 2022
Contract - Fixed Term
Full Time
Closing date
5 Dec 2022

Role summary

We have a fantastic opportunity for a Customer Relations Executive to join the team at our Newmarket racecourse. The candidate will need to proactively handle all aspects of the Region’s customer relations, including the promoting and selling of annual membership, tickets. The successful candidate will be responsible for providing exceptional administration skills, be confident to sell face to face and over the telephone and able to deal with customer queries.

The Successful candidate will

  • Have highly developed customer service, communication, organisational and presentation skills
  • Have extensive knowledge of all Microsoft packages.
  • Have a proven record of negotiation and persuasion skills
  • Have experience of working in an administrative customer service environment.
  • Be used to working under pressure and in a demanding environment
  • Possess a keen eye for detail
  • Have strong skills in Workload prioritisation

The successful candidate will be required to work evenings and weekends to support racing when necessary.

How To Apply:

Please click 'Apply Now' to begin the online application process.

The closing date for applications is 5th December. We reserve the right to bring this date forward should we receive a large volume of applications.

The Jockey Club is an equal opportunities employer. We want to create a workplace where you can be yourself, celebrating the fact that we are all individuals. We recognise the importance of having a culture where each other's differences are respected and we are committed to attracting, developing and retaining people from a diverse range of backgrounds.

Additional Information

Contract - Fixed Term
Full Time
Job Type
Supporter Services

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