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Sales Executive

Surrey Sports Park

Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health, and wellbeing experience to our University of Surrey students and to the wider SSP community.

Posted
23 Sep 2022
Status
Full Time
Location
England
Closing date
5 Oct 2022

Job Purpose Statement

This role will lead on the promotion and sales of a large portfolio of student and community memberships, junior programmes and adult courses to prospective, new and current members of Surrey Sports Park (SSP).

The post holder will follow the Sales Team’s customer-centric approach to guide prospects to the most appropriate services and programmes, whilst building relationships to help support and advise customers as part of the enquiry and on boarding process.

The post holder actively contributes to the revenue generated within the SSP through the sign up of new customers and the retention of current members.

Key Responsibilities

  1. Meet and aim to exceed membership and programme sales, retention and revenue targets.
  2. Operation of the leisure management system, including taking till payments and assisting members with enquiries and initial bookings.
  3. Ensure all prospective customers are provided a comprehensive start to their new member journey, including handling enquiries, tour of facilities and the on boarding process.
  4. To complete all required paperwork and process paperwork and payments in line with internal departmental procedures.
  5. Report on and provide insights into enquiries and feedback regarding the SSP’s programme and services offering.
  6. Deliver a high-quality customer experience to prospective, new and current members.
  7. Identify new member opportunities and areas of the business to target for growth. The post holder will be able to successfully highlight and cross sell a range of SSP services to customers.

N.B. The above list is not exhaustive.


Download the full job description and person specification - Job Description

This role requires work during unsocial hours, including early mornings, late evening and at weekends.

Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community. We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically.

How to Apply

Please click 'Apply Now' to begin the online application process.

If you would like to discuss this role further, please contact Candi Warwick - [email protected]

This role does not meet the salary requirement for Certificate of Sponsorship.


Additional Information

Status
Full Time
Job Type
Commercial
Sales & Sponsorship
Sport
Multi-sport

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