Operations Officer Header Image.

Operations Officer

London Sport

We exist to make London a more physically active city. We ensure more Londoners live happier, healthier lives through access to physical activity and sport.

8 Sep 2022
Full Time
Closing date
27 Sep 2022

The House of Sport Operations Team is responsible for ensuring the office spaces on Levels 3 and 4, and shared space on Level 5 are clean, safe, and user-friendly and you will be assisting with this work and the coordination of contractors and service providers.

What you’ll do:

  • Coordinate the smooth running of the London Sport office by ensuring our wider team can access and use the office effectively and the consumables are in good supply.
  • Ensure our London Sport colleagues have access to the technology assets they need to perform their roles effectively by overseeing the laptop and mobile phone distribution and upgrades as necessary.
  • Working as part of a team, ensure that London Sport staff are on-boarded and inducted in our office space and supported to make the most of this.
  • Be responsible for staffing the House of Sport facility help desk to ensure all building user questions, issues and support requests are resolved in a timely fashion.
  • Co-ordinate the on-boarding and off-boarding of House of Sport building users; completing building inductions, arranging access cards, and updating our relevant systems.
  • Develop and maintain excellent relationships with the House of Sport Residents, in addition to nurturing all potential customers and sales leads generated via our external channels through to close.
  • Support the creation of content for our internal (existing and potential) communications to maximise the success of our engagement opportunities.
  • Develop, facilitate and lead House of Sport events; monthly Themed Briefings, training and development opportunities, networking events, monthly inter-house sporting events, and any ad-hoc external events that require support.

Who you are:

  • Experience of customer service provision, preferably in a Facilities Management environment.
  • You are a creative thinker that thrives in an innovative and collaborative environment.
  • You have excellent communication skills.
  • You are positive, proactive, welcome new challenges and will enjoy seeking new ways to improve our facility and community.
  • Ability to demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London.
  • Lived experience of day-to-day life in London.

For a full job description, please click here

How to Apply

Please click 'apply now' to begin the application process.

Additional Information

Full Time
Job Type
Team Operations & Logistics
Salary information
from £25,000

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