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Assistant Human Resource Officer

Leicester Tigers

Leicester Tigers are a professional rugby union club based in Leicester, England. They play in Premiership Rugby, England's top division of rugby.

16 Sep 2022
Full Time
Closing date
28 Sep 2022

Job Purpose

The post holder will support the enhancement of recruitment activities alongside responsibility for internal HR administrative procedures and record maintenance for the Club. Employee experience will be paramount through the provision of outstanding customer service as the first point of contact for all enquires. Assisting the Head of People with development and implementation of HR initiatives, systems and processes including policy review and ad hoc project work.

Equality & Diversity

Leicester Tigers strive to create a diverse and inclusive environment where people feel entrusted to challenge, inspire and succeed.

Main Tasks and Responsibilities

HR Generalist support and advice

  • First port of call for routine day to day HR operational queries (telephone, email or face-to-face) to help support the smooth running of the club.
  • Provide administrative support to the Head of HR for casework e.g. writing letters, arranging hearings, production of hearing packs.

Recruitment and On-boarding

  • Supporting and administering the recruitment process following Safer Recruitment Guidelines including placing adverts, circulating recruitment packs and invite to interview through to circulating new starter information, administering DBS checks and production of contracts.
  • To work alongside recruiting managers ensuring both new starter induction plans and probation meetings are in place and robust. To monitor the progress of induction and probation, sending out reminder emails for line managers at key times to ensure new recruits are fully supported.
  • Administer ‘check the pulse’ induction survey and collate feedback for the Head of People.

Contract changes /HR records

  • To administer all contracts and contract changes e.g. promotion, maternity leave, changes to working pattern, ensuring appropriate authorisation has been obtained and maintain employee HR files in line with data retention and protection guidelines.
  • Ensure any staff changes linked to pay are communicated to central payroll by monthly cut-off dates.
  • Develop and maintain electronic (preferred)/paper filing systems to ensure all documentation is clearly and quickly accessible should it be needed e.g. by a senior manager or for internal or external audit.

Attendance Management

  • Under the guidance of the Head of People, work alongside line managers in the proactive management of attendance through regular communication and analysis of attendance data, ensure return to work discussions take place and provide support for managers as staff absence reaches a trigger point.
  • In conjunction with the line manager and Head of People, complete and submit referrals to Occupational Health.

Annual Process

  • Working with central payroll to ensure annual staff pay review changes are accurately administered in PeopleHR and communicated to employees.
  • Work alongside the Head of People and line managers to support the annual staff appraisal system to include quality assurance of objectives and development plans set and identification of training needs.
  • To monitor annual leave entitlement for staff, producing quarterly updates for line managers to support staff planning and ensure annual leave is taken.
  • To administer and co-ordinate any external requests for data linked to staffing information e.g. The Office for National Statistics.


  • Working with the Head of People, production and delivery of bite size workshops on practical HR matters to help build a strong HR knowledge base across the club.


  • Producing and running accurate and concise HR reports on a scheduled and ad hoc basis as requested by the Head of People and line managers e.g. absence and annual leave.
  • Assist in administering employee benefits and ensuring timely and accurate information is communicated to central payroll.

Research and Policy Development

  • Working under the direction of the Head of People, support the development of internal process linked to HR policy and procedure to ensure consistency across all areas of the club.
  • To support the Head of People in the development of back office systems to ensure the smooth running of the HR function e.g. on-line filing systems, annual calendar of key HR deadlines.


  • Under the direction of the Safeguarding Manager, ensure all appropriate DBS checks are undertaken and progress is monitored, escalating concerns as necessary.

This job description sets out the duties and responsibilities of the post at the time when it was drawn up. Such duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Who we are looking for:

First and foremost, it’s important to us at Leicester Tigers that we bring the right people into our environment.

The successful candidate must be able to demonstrate an ability to actively and consistently exhibit the Club’s four key values:

  • Club First: To keep the success of the ‘collective’ in mind in all that they do;
  • Tough: To embrace hard work, and to be unwavering in their application and focus;
  • Passionate: To genuinely care about their contributions, and how impactful they are in their role;
  • Driven: To demonstrate a hunger for personal and professional development; challenging themselves, and those around them.

Working within a fast-paced and high intensity environment, the successful candidate will need the ability to think on their feet, effectively prioritise their workload, and attack challenges head on.

Person Specification


  • CIPD Qualified or Part
  • Basic working knowledge of employment law
  • Demonstrable levels of accuracy and attention to detail
  • Clear and concise verbal and written communication
  • Working within a HR administrative role covering the employment journey
  • Advising and guiding managers, building trust and confidence in HR delivery
  • Drive and determination to problem solve and find solutions
  • Demonstrate a commitment to Leicester Tigers values
  • Be able to work at times and locations appropriate to their role.
  • Eligible to work in the UK.


  • Degree in HR/Business or equivalent experience
  • Ability to analyse information and form proposals
  • Reviewing policy and/or internal process to add value

What you can expect in return:

  • A competitive starting salary.
  • Starting at 24 days of annual leave per year + bank holidays.
  • An exciting and challenging working environment in the world of sport.

How to Apply:

If you feel you have the qualities and experience we are looking for, please download and complete our application form.

Once complete, please click 'Apply Now' to email your form to our recruitment team.

Additional Information

Full Time
Job Type
Legal, Regulatory & HR
Rugby Union
Salary information
£20,000 - 22,000

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