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Venue Operations Director
England Rugby
The Rugby Football Union is the national governing body for grassroots and elite rugby in England. Its purpose is to encourage rugby, and its values, to flourish across England.
Job Posted- 6 Jan 2025
Status- Full Time
Location- England
Closing date- 20 Jan 2025
Nature and Scope:
The Venue Operations Director, under the direction of the Executive Director of Venue, will be responsible for leading event delivery, operations, maintenance and safety of Allianz Stadium, Twickenham and the RFU’s property portfolio. The Venue Operations Director will play a pivotal role in ensuring our customer and fan experience is at the highest possible level and the stadium remains fit for purpose, drives the maximum commercial revenue for the RFU, and meets legislative, sustainability, sporting, and entertainment requirements.
Accountabilities:
EVENTS
Working with the Head of Stadium Events and Safety Officer(s):
• Ensure the complete safety and security of every person visiting, using, and working within all of our event facilities.
• Oversee the planning and delivery of all event and match day activities.
• Develop robust contingency and operational plans to deal with incidents or issues in a timely manner.
• Ensure that budgets are managed and agreed in advance of each event and the expected commercial returns are achieved.
• Maintain excellent relationships with all stakeholders and external parties who contribute to the success of Allianz Stadium events, including but not limited to Richmond Council, Police, emergency services, Six Nations Rugby Limited and World Rugby.
• Ensure that the terms of venue hire agreements are complied with and the highest level of service is provided to all stadium hirers.
• Develop a suitable transport plan for all events and coordinate delivery with the transport authorities.
• Ensure that the RFU complies with relevant legislation and the terms of its Premises License, General Safety Certificate, and planning obligations.
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