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Digital Transformation Office Lead

England Rugby

The England national rugby union team represents England in men's international rugby union. They compete in the annual Six Nations Championship with France, Ireland, Italy, Scotland and Wales.

5 Aug 2022
Full Time
Closing date
15 Aug 2022

Nature and scope:

The RFU has been undergoing a period of significant change, responding to changes in the external environment whilst adjusting to the demands of a modern commercial governing body. The organisation is currently one year into delivering an exciting strategic plan that hopes to have a transformational impact on Rugby Union.

As part of this strategic plan, the RFU has an ambition to become a data-driven, user-centric organisation with market-leading digital capabilities that will not only transform the rugby experience for players, volunteers, and fans today but also future proof the RFU for years to come.

The Digital Transformation Office Lead will play a critical role in driving this programme of change, ensuring the initiatives that have been approved by the RFU Board are planned, delivered, and reported in a way that optimises programme ROI. The role will have direct management responsibilities for the Transformation Office but will also be required to manage a number of third-party vendors and influence a range of stakeholders across the RFU, including Board and Executive staff.


Overall delivery of the programme

  • Manage the companywide digital transformation which will have significant CAPEX investment and annual OPEX
  • Maintain an overall view of the Change Programme portfolio and track its progress against the agreed timetable identifying or recognising and resolving dependencies, conflicts, cross-project issues and risks
  • Establish and operate effective programme governance that gives assurance to the RFU Board that the multi-million-pound investment is being utilized effectively
  • Facilitate cross-project meetings to ensure appropriate resolution of risks and issues (“deep dive sessions”)
  • Ensure that processes are in place to support successful delivery of transformation, including sufficient controls to highlight any risks to the transformation
  • Work with a multitude of suppliers to ensure the delivery of the RFU’s transformation roadmap
  • Work with internal and external colleagues to understand the overall programme finance process, financial budgets and actuals for the overall Change Programme. Ensure the budgets and actuals appropriately reflect project and programme budgets and are reported in a timely way

Communication and change management

  • Work with the Strategy & Transformation Director to ensure that the wide RFU business is adapting to the digital transformation
  • Define the monthly Change Programme communications that are distributed to the RFU Leadership Team and relevant internal and external stakeholders
  • Develop and deliver executive messaging to senior internal and external stakeholders
  • Proactively seek opportunities to engage the RFUs key stakeholders on programme matters including benefits and progress updates

Transformation Office team & programme leadership

  • Set the strategic direction for the company Transformation Office and lead the team to deliver company transformation goals
  • Establishing the Transformation Office as a value adding resource and ensure that all staff are aware of its offerings
  • Indirect management responsibilities for a number of third party or cross organizational resources
  • Collaborate and partner with technical and operational teams to gather business requirements, evaluate priorities and ensure a smooth delivery


  • Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans
  • Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.
  • Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation

Candidate overview

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role

Qualifications, skills & experience:

  • Must demonstrate competence through previous relevant experience initiating and managing large digital transformational projects
  • Strong programme planning experience and ability to manage effectively within scope, timelines, budget and quality
  • Experience working in both agile and waterfall environments
  • Experience and knowledge of financial and management accounting
  • Competence in people management and ability to lead or support in-house and third-party teams
  • Strong communication skills with the ability to influence and drive change
  • Experience working with product teams
  • Influencing, consensus building, and sustaining relationships – with the ability to work collaboratively
  • Ability to get up to speed quickly on new issues and to make sound judgement on them
  • Having a can-do, problem-solving attitude
  • Ability to inspire confidence and create trust
  • Ability to plan and delegate workload effectively
  • Ability to work under pressure
  • Ability to constructively challenge Executive level staff
  • The skills to manage conflicting agendas and personalities to ensure teams can focus on delivering for the long-term good of the business
  • Committed to actively contributing and building an inclusive BACK culture in your role and day to day behaviours

How to Apply

To begin the application process, please click 'apply now'

Additional Information

Full Time
Job Type
Media & Digital
Rugby Union
Salary information
£75,000 - 85,000

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