Events Officer
England Hockey
England Hockey is the National Governing Body for the sport of Hockey.
- Posted
- 13 Mar 2023
- Status
- Full Time
- Permanent
- Location
- England
- Closing date
- 30 Mar 2023
England Hockey is on a journey to transform its commercial and business operations following the pandemic to make sure we continue to grow our game with strong foundations and appeal to our existing as well as our future members and audiences.
Our Competitions and Events are a key part of this strategy in engaging with our members and audiences, raising the profile of the game and increasing commercial interest in the Sport.
England Hockey is on a journey to transform its commercial and business operations following the pandemic to make sure we continue to grow our game with strong foundations and appeal to our existing as well as our future members and audiences. Our Events are a key part of this strategy in engaging with our members and audiences, raising the profile of the game and increasing commercial interest in the Sport.
The Events Office will give a dynamic and effective approach in planning and delivering the Championship Calendar as well as supporting delivery of the international event programme and key strategic projects within the business.
KEY TASKS AND RESPONSIBILITIES
Your time would be spent fully in the Events team, as part of the new Sport and Development Directive, which key interfaces with the Competitions and Areas teams.
Attendance at England Hockey Domestic and FIH Pro League match-days and prep days is a requirement.
- Support the delivery of keys aspects of the England Hockey Championship finals, to ensure an exceptional event experience for all client groups; shaping their journeys and reviewing, setting and monitoring service levels on an ongoing basis.
- Support the Events Manager and Event Project Manager in the planning and delivery of the FIH Pro League and other international fixtures, leading on designated functional areas and utilising the skills of internal and external stakeholders to maximise efficient output, leading on agreed functional areas.
- Engage and recruit additional workforce to produce the events, ensuring that they are of good calibre and work is delivered according to agreed deadlines.
- Follow set processes to monitor, evaluate and review the quality of event delivery and utilise this feedback to improve performance on an ongoing basis.
- Attend events where applicable including weekend work and public holidays.
- Be the point of contact agreed external suppliers and stakeholders.
- Oversee volunteer briefing, communication, and management on-event.
- Use key event programmes for event planning and delivery, such as Volunteer Kinetic and CM.com Tickets.
- Create event management plans and key event and documentation.
- Respond to customer queries in shared inboxes.
- Contribute to the long-term event mapping for domestic and international hockey in England.
- Facilitate good event practice for the England Hockey Areas at points of the season.
- Any other reasonable duties determined by the Events Manager.
For a full job description please click here.
HOW TO APPLY
Please click 'Apply Now' to submit your CV (maximum 2 pages) with a one page covering letter by email to: Michele Townsend, Head of People, clearly identifying how your skills and experience are relevant to the requirements outlined in the job description.