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Member Engagement Administrator

England Athletics

England Athletics is the governing body for the sport of athletics in England. It was set up as a limited company in 2005, taking over the role of the Amateur Athletic Association of England.

14 Jun 2022
Closing date
29 Jun 2022

England Athletics is the membership and development body for athletics and running in England. We work in partnership with the wider athletics family, especially our member clubs and bodies, UK Athletics, Sport England & commercial partners, to grow opportunities for everyone to experience our sport and to enable them to reach their full potential. England Athletics also provides national level competition and is responsible for athlete development beneath world class performance level.

England Athletics is a membership organisation with c1,700 member clubs/bodies and c162,000 registered athletes, which exists to provide services and support to its members and to promote and deliver athletics and running activities across all ages, event disciplines, ability levels and aspirations. There are also more than 7m who run each month in England, 2,000 licensed road races and 163,000 active RunTogether participants operating in more than 3,000 groups.

We want to inspire more athletes and runners of all abilities and backgrounds to fulfil their potential and to have a lifelong love of the sport. It’s our vision for athletics to become an inclusive sport where everyone belongs and can flourish. We want every participant involved in our sport, whether they are an athlete, runner, coach, official, leader, volunteer, facility operator, parent or guardian to see and experience first-hand the guiding principles that continue to drive our work – including putting the athlete and runner first, encouraging high standards and ethical success across all aspects of our work, enhancing experiences and working together in partnership not in isolation.

The Member Engagement Administrator role will provide high quality customer service and membership engagement- a pivotal function for the organisation to fulfil. They will provide administration and support for the following areas: Affiliation and Athlete Registration, Leader, Coach, Official and Teacher education/ development courses, Tutor Liaison, Athletics Hub, Road Race Licensing, RunTogether and Funetics.

This role is varied but will provide administrative support to the sport by working closely with staff and volunteers as directed the Membership Engagement Manager. The successful applicant will professionally and effectively handle timely and professional first line response to in-bound telephone calls and emails, maintain accurate records, and providing a high quality and provide competition and event support.

We are looking for an individual with excellent administrative and customer service skills, previous experience of working with a remote team would be advantageous.

How to Apply

To apply for this role, please click 'Apply Now' to begin the application for this role. You will need an up to date CV.

Closing date for applications 5.00pm, Wednesday 29th June 2022

England Athletics is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, religion, or belief.

Additional Information

Job Type
Salary information
from £ 18,000

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