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Matchday Safety Officer

Charlton Athletic Football Club

Charlton Athletic Football Club is an English professional football club based in Charlton, south-east London, which compete in EFL League One. Their home ground is The Valley, where the club have played since 1919.

6 Mar 2023
Part Time
Closing date
31 Mar 2023

Role Description:

The purpose of this role is to support existing operational and matchday safety departments to provide a safe and enjoyable matchday experience for fans and staff. To monitor, adapt and ensure the safety practices and necessary safety resources for all first team home matches and other events.

The role will ensure safety policies and procedures are shared with staff and supported by effective training, briefing and monitoring framework.

The position will provide a liaison between the club and supporting agencies, which will include the local council, public health, EFL / FA, police/London Ambulance Service / SGSA, SAG & 3rd party contractors.

​Position: Matchday Safety Officer​
Location: The Valley, Floyd Road, Charlton
Salary To de discussed, depending on experience
Hours: Part-Time 16/20hrs week (Matchday working is required)

Key Responsibilities:

  • Ensure the safety and security of all staff, spectators, and other visitors to The Valley on event days. Working closely with the management team, stewarding and safety team to establish suitable systems and controls.
  • Ensure all Stewards are fully briefed and have written instructions on their duties and what is expected of them during the event. The brief should include details gathered during pre-event meetings with operations staff, police and other authorities.
  • Maintain detailed records of all matchday and non-matchday safety tests and/or inspections carried out in the ground, in a format to be shared or inspected from any duly authorised person.
  • Be proactive in maintaining the close working relationship with the various bodies who make up the Safety Advisory Group, (Police, Fire, Medical and Council) keeping them aware of developments and changes likely to effect the Stadium Operation
  • Ensure effective physical pre match checks of stadium, to identify hazards or defect equipment are in place, with an efficient process that rectify any faults.
  • To ensure compliance with the Club’s General Safety Certificate and all relevant laws and regulations
  • Undertake risk assessments where required and to maintain records of documents. Ensure safety and risk are considered within all projects and to take active leading role in safety & risk management and assist in the Fire Risk Assessment survey of the stadium.
  • Ensure all stewards training includes a pro-active guidance for Safeguarding, Equality, Diversity, and Inclusion, to create an environment that is a welcoming and safe experience for all supporters.
  • To support designated Club Disability Liaison officer, to ensure trained and briefed stewarding staff are in place to support any spectators with disability, ensuring designated areas of the stadium are accessible and controlled


  • Hold an NVQ Level 4 Qualification in Spectator Safety
  • Relevant Health and Safety training Ideally with a H&S qualification or working towards one
  • Be fully conversant with the requirements of the ‘Green’ Guide for Safety at Sports Ground, the Clubs General Safety Certificate and Health and Safety Policies
  • Maintain a full membership of the Football Safety Officer Association (refunded by the Club), and attend any safety related courses, meetings or seminars as may be deemed necessary to ensure that the post holder is kept up to date with all the relevant safety procedures, requirements and legislations
  • Have an understanding and completed training to support the implementation of effective security and counter terrorism measures at a large spectator venue
  • Experience as lead or deputy safety officer, responsible for the safety of spectators and guests at a large events venues


  • Proven people management experience within a facility or venue management environment.
  • Experience of working within the sports stadia or events venue would be beneficial.
  • Knowledge of monitoring venue control systems such as CCTV, Fire panels, public address systems, turnstiles, fire and safety equipment
  • An ability to review the current operation and identify practical areas for improvement or change, seeking out opportunities to enhance the fan experience
  • Proactively take on new responsibilities and seek out opportunities to learn new skills.
  • Must be able to work with little supervision, and have the ability to make quick decisions in a fast-paced environment, if required.
  • To produce and deliver regular match day/event safety expenditure/budget information to Management.

Additional Information:

  • Applicants must be able to work extended and flexible hours including evenings, weekends, and public holidays
  • Applicants must be eligible to live and work in the UK;
  • Charlton Athletic FC is committed to following relevant health & safety regulations and all members of staff are expected to be fully aware and adhere to, at all times, the Club’s H&S and fire safety procedures;
  • Charlton Athletic Football Club are fully committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment;
  • CAFC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, color, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.


Charlton Athletic Football Club are committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful candidate may be required to undertake a Disclosure and Barring Service check (DBS). The possession of a criminal record will not necessarily prevent an applicant from obtaining a post, as all cases are mediated individually according to the nature of the role and the information provided.

Note: Please note that due to the high volume of applications we receive we regret that we are unable to respond to unsuccessful applicants.

How To Apply:

Please click 'Apply Now' to begin your online application to send a copy of your CV as well as a covering letter explaining why you want to apply for this role.

Additional Information

Part Time
Job Type
Stadium / Facilities Management
Pay Information
Depending on experience

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