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Marketing Assistant

Charlton Athletic FC

Charlton Athletic Football Club is an English professional association football club based in Charlton, south-east London. They currently compete in League One, the third tier of English football. The club was founded on 9 June 1905.

Posted
21 Sep 2022
Status
Full Time
Location
England
Closing date
31 Oct 2022

The purpose of this role is to engage in planning and delivering of Charlton Athletics’ innovative marketing activity. The right candidate will use their skills and experience to help CAFC enhance the fan experience through digital marketing communications and customer relations. Managing fan data is essential part of this role and thus, confidentiality, is an essential attribute needed.

Key Responsibilities:

  • Assisting with the Club’s digital marketing communications, including the creation of the weekly e-newsletters and targeted campaigns (using the club’s CMS)
  • ​Support the growth of incremental sales across departments including ticketing & hospitality through digital & fan engagement activities
  • Data extractions for Email/SMS/DM campaigns
  • Data analyses of ticket sales for home games and reporting to product Managers.
  • ​Assist with achieving and exceeding a best in class digital fan experience for fans.
  • ​Assist with the delivery of international fan engagement,
  • ​Support the Venue department with the annual Season Ticket renewal project (including production of the renewal materials e.g. brochure)
  • Any other duties appropriate to the skills and experience of the position holder.

Education/Qualifications/Training:

  • A related degree (Essential)
  • A sound understanding of key marketing functions (Essential)
  • Excellent writing skills with an eye for detail (Essential)
  • Good computing skills, including some experience of Excel (Essential)
  • Competent and personable with good time management skills.
  • Ability to work well as a member of a team and as an individual.
  • Ability to work calmly under pressure
  • ​Experience in customer relations/understanding of what good customer relations is (Essential)
  • A self-starter, proactive in finding solutions to issues big or small (Essential)
  • Excellent communicator with a positive, collaborative and flexible style (Essential)
  • Proactively takes on new responsibilities and seek out opportunities to learn new skills (Essential)
  • Must have the ability to make quick decisions in a fast paced environment, if required (Essential)
  • Must be accountable for delivering results within assigned levels of accountability (Essential)
  • Have a good understanding of the football environment (Preferred)
  • Experience of working with data (Preferred)

How to Apply

Please click 'APPLY NOW' to begin the application process.


Additional Information

Status
Full Time
Job Type
Marketing & Communications
Sport
Football
Pay Information
Paid Internship

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