Corporate Sales & Service Officer

Purpose of the Position:

Working as a member of the Corporate Team at the Canberra Raiders, this new position has the key objective of providing additional support to personnel within the Sponsorship and Hospitality Programs at this iconic NRL Club. The role requires both working independently and as part of a team. This position is for highly motivated, sales and customer service driven people who have a strong work ethic, ambitious standards & willingness to succeed. Previous sales, ticketing and corporate hospitality experience will be highly regarded.

Key Responsibilities:

Support the Corporate Hospitality and Retail Manager to:

• Develop and maintain strong relationships with new & existing Club partners.
• Always provide excellent client/customer service.
• Grow the Clubs Hospitality and Corporate Event Program.
• Ensure all current Corporate Hospitality partner benefits are fulfilled.

Support the Corporate Partnerships Manager to:

• Develop and maintain strong relationships with new & existing Club partners.
• Always provide excellent client/customer service.
• Deliver annual growth revenue targets across all areas.
• Work alongside Greenroom Digital, Campaignware and other service providers, as well as with other Club Departments to successfully deliver fulfilled and available sales inventory.

Main Tasks: (Sales & Service)

Includes, but is not limited to:

• Assist Corporate Managers with development of partnership renewal and new business proposals. (i.e. Create sales presentations using your moderate MS Office/Power Point skills, to clearly communicate the Raiders value proposition).
• Identify new business opportunities.
• Follow up on sales leads/enquiries as directed.
• Support Corporate Team with fulfilment on benefits across Sponsorship, Hospitality and Digital Advertising programs.
• Assist with the implementation of digital campaigns across Raiders network.
• Obtain end of campaign reports from digital advertising providers and share with clients after gaining approval off Managers.
• Set up/pack down signage and corporate areas at GIO Stadium Canberra.
• Serve as Corporate Lounge host at Raiders home matches.
• Fulfil corporate provisions leading into match days and corporate events.
• Assist with partner queries & providing solutions (complaint handling).
• Assist in the build of all corporate hospitality ticketing through the Eventhub ticketing platform.
• Assist with menu development for corporate facilities.
• Facilitate client invoicing as directed, ensuring payments are made.
• Product end of season feedback across Corporate Program.

How to Apply

Please click “Apply Now” to begin your application.

Click here for the full Job Description and Person Specification.