Job Summary:
Responsible for the safety of players, staff and visitors to Burnley FC Academy, ensuring all patrons receive a warm and friendly welcome at all times.
Roles and Responsibilities:
- To carry out patrols of the Training Ground during Academy Training Evenings and Match Days.
- To assist in the parking of vehicles in appropriate car parks, always maximizing available spaces.
- Monitor traffic on site to ensure the safety of players, staff and visitors, ensuring there is adequate car parking spaces and flow of traffic at all times.
- To ensure visiting teams, scouts and officials are directed to the appropriate changing areas and pitches using the correct pathways.
- To ensure all parents, scouts and visitors are directed to the correct spectator areas for each match and training session.
- To be the face of Burnley Football Club to staff, visitors and players and ensuring a friendly and welcoming environment at all times.
- Liaise with Burnley FC Security staff on general site security.
- Assist in general safety and operational tasks as directed by the Head of Academy Operations & Administration and the Matchday Coordinator.
- To understand and implement the Club’s Safeguarding policy, procedures, and best practice guidelines in your role. To use this understanding to ensure safe working practices, appropriate reporting of concerns and contribute positively to a safe environment.
- To be able to work flexible hours where the role of the job requires.
- Comply with all Club policies.
- Promote the Burnley FC brand and ethos in a professional, strong, and positive manner.
- Hold a commitment to equality and diversity in the workplace.
- Willingness to attend training courses to enhance own professional development.
- Always demonstrate the Club’s values.
- To be able to work flexible hours where the role of the job requires.
- Work alongside other team members to support in other areas of the organisation as and when required to promote best practice.
- This job description is issued as a guideline to assist you in your duties and is not exhaustive. You may, on occasions, be required to undertake additional or other duties within the context of this job description.
Qualifications, Experience & Skills, Personal Qualities
Essential
- A positive attitude towards professional development and their own learning.
- Prior experience of providing customer service.
- Excellent communication skills
- Displays resilience with the ability to remain calm
- A flexible approach to work.
- A friendly, positive ‘can do’ and courteous attitude
- Strong team-working skills.
- Shows initiative and has confidence in own ability.
- Displays no prejudice when working with others.
- Willingness to have a full DBS check.
- A commitment to the aims, vision, and values of Burnley FC.
- Ability to maintain confidentiality.
Desirable
- Ability to embrace change and innovation responding positively to new ideas.
How to apply
Please click "Apply Now” to begin the online application process before the 1st of August 2022.
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