We are looking for someone with a strong commitment to providing great customer service to help us maintain our 98% customer satisfaction rate!
You will be responsible for guiding someone through our range of awards to help them find the right one for them. You will ensure that they know everything they need to get in place before they attend the award and will be responsible for checking learner registrations and the results of courses when we receive them.
You will be supporting our network of freelance providers and watersports businesses as they deliver both our awards and top quality paddlesport experiences. You must be comfortable with a variety of communication methods as we use live chat, video call, email and phone calls.
This role is based at the British Canoeing offices at National Water Sports Centre in the Holme Pierrepont Country Park. We are currently exploring how hybrid working can benefit the organisation so we would expect a minimum of 2 days in the office with flexibility around days being essential.
How to Apply
To begin the application process, please click 'apply now'