The Role of the Events Coordinator
The Events Coordinator is responsible for assisting the Operations department with planning, implementation and delivery of stadium events, stadium tours, meetings and administration duties for BFC Conference & Events.
Main Accountabilities
- To oversee and deliver stadium events as the event lead where required. Including the management of security, catering and cleaning staff. This may include anti-social hours for evening and weekend events.
- To be a point of contact for enquiries for special events, tours, site visits and everything outside a matchday use at the stadium.
- Ensure all event requirements are captured, costed, managed, supervised and delivered within the contracted period.
- Co-ordinate with the venue sales and commercial teams for potential venue hire.
- Take minutes in meetings where required and collate any actions and accountability.
- Work with sub-contractors and stakeholders to deliver special events and ensuring that an event plan is produced and agreed.
- Manage the stadium calendar ensuring alignment with internal stakeholders such as the catering and facilities teams.
- Provide monthly reports on stadium usage for internal and external stakeholders.
- Assist and co-ordinate commercial stadium tours in conjunction with the commercial and partnerships departments. Deliver the Events Weekly Meeting in the Stadium Events Managers absence.
- Act as the Stadium Duty Manager on event days.
- Undertake such other duties appropriate to the level and character of work as may reasonably be required.
General Club Accountabilities
- To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
- To ensure compliance with the Club’s Code of Conduct
- To ensure compliance with all relevant legal, regulatory, ethical and social requirements
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
- To keep confidential any information gained regarding the Club and its personnel
- To maintain a flexible approach to work at all times
- To ensure compliance with all Matchday Safeguarding processes
- To ensure compliance with the Club’s Safeguarding Policy and processes
- To promote and support positive mental health and wellbeing throughout the Club both on and off the field
- To promote equity, diversity and inclusion at the Club, in line with our EDI strategy
Person Specification - Essential Characteristics
- At least two year’s experience of working in events and/or events planning environment.
- Ability to work within a team and deliver effectively under fast paced situations.
- Excellent communication skills in all forms, in person, via phone and written communications.
- Full competence across the MS Office product suite (Word, Excel, Powerpoint)
- Friendly, helpful, and cheerful persona.
- Ability to work calmly under pressure and be adaptable
- Strong organisation skills and can manage multiple tasks at once.
- A genuine team player with a collaborative working style and approach to problem-solving.
- Flexible approach to working hours and the ability to work some unsociable hours as required.
Person Specification – Desirable Characteristics
- Experience of working in an events venue or stadium environment.
- Experienced in delivering high levels of customer service.
- High level of numeracy and literacy.
- IOSH or equivalent health and safety qualification or the desire to achieve this.
- Spectator Safety NVQ Level 2 or the desire to achieve this.
- First Aid at Work certification
How to Apply
Please click “Apply Now” to begin your application.
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