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Commercial Operations Executive
Brentford Football Club
Brentford Football Club is a professional football club in Brentford, West London, England, which competes in the Premier League, the highest tier of English football, having gained promotion via the playoffs at the end of the 2020–21 Championship season.
Job Posted- 6 Jan 2025
Status- Full Time
Location- England
Closing date- 19 Jan 2025
The Role of the Commercial Operations Executive
Brentford FC has an exciting opportunity for a Commercial Operations Executive. The Commercial Operations Executive will work with the Commercial Operations Manager to provide material support in the planning and delivery of various commercial commitments and obligations relating to our players, coaches and senior club executives.
The successful candidate will work with both Off-Field and On-Field departments to ensure that all appearances are delivered in a way that ensures that all relevant stakeholders have a positive experience. In addition, they will also assist with the planning and delivery of training ground visits for both fans, Club partners and other guests. The Commercial Operations Executive will also deliver signed merchandise requests as well as fulfil First Team Player ticket requests across all First Team Men’s fixtures.
Main Accountabilities
- Work with Off-Field departments to ensure commercial commitments and obligations are planned and delivered successfully. This includes, but is not limited to, servicing the needs of the following departments: Partnerships, Marketing, Fan Relations and Community Outreach, Content, Editorial, Public Affairs, EDI and Brentford Community Sports Trust
- To ensure compliance from Off-Field and On-Field staff as per the Commercial Operations Policy
- Work collaboratively with the Football Department to deliver our commercial commitments whilst continuing to prioritise Football and performance
- Communicating with players, coaches and senior club executives about their upcoming commercial commitments, ensuring they understand all necessary details
- To be responsible for ensuring all appearances and training ground visits are delivered in alignment with our safeguarding policy and delivered in a safe and secure manner
- Assist on planning, communicating and delivering training ground visits, ensuring that participants receive a best-in-class experience
- The fulfilment of signed merchandise requests and obligations
- The fulfilment of First Team Player ticket requests for all fixtures
General Club Accountabilities
- To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR)
- To ensure compliance with the Club’s Code of Conduct
- To ensure compliance with all relevant legal, regulatory, ethical and social requirements
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC
- To keep confidential any information gained regarding the Club and its personnel
- To maintain a flexible approach to work at all times
- To ensure compliance with all Matchday Safeguarding processes
- To ensure compliance with the Club’s Safeguarding Policy and processes
- To promote and support positive mental health and wellbeing throughout the Club both on and off the field
- To promote equity, diversity and inclusion at the Club, in line with our EDI strategy
Key Internal Relationships
- Partnerships
- Marketing
- Fan Relations and Community Outreach
- Content
- Brentford Community Sports Trust
- EDI
- Editorial
- Public Affairs
- Operations (Stadium Operations and Training Ground Operations)
- Football Media
- Venue Optimisation
- Football and Coaching staff
Person Specification - Essential Characteristic
- Previous experience of working with high profile athletes in a high-performance, elite environment at a professional sports organisation
- 1-2 years’ previous experience of planning, organising and delivering events
- Understanding of the football landscape, particularly the importance of the delivery of obligations for Off-Field departments
- Excellent written and spoken English language skills
- Ability to build strong relationships
- Ability to work in a fast paced, pressurised, and dynamic environment.
- Organisation skills and the ability to organise others
- Able to work unsociable hours including weekends and evenings
Person Specification – Desirable Characteristics
- Professional, confident, self-motivated and enthusiastic
- A positive, bright and energetic demeanour
- Numerate and data-driven with a strong attention to detail
- Resilience and perseverance
- Desire for continuous personal improvement
- Spoken and/or written skills in a second language
- Drivers Licence and own car
Please click “Apply Now” to begin your application.