Academy Operations Administrator & Matchday Coordinator
Birmingham City Football Club
Birmingham City Football Club is a professional football club in Birmingham, England. Formed in 1875 as Small Heath Alliance, it was renamed Small Heath in 1888, Birmingham in 1905, and Birmingham City in 1943.
- Posted
- 12 May 2022
- Status
- Full Time
- Location
- England
- Closing date
- 31 May 2022
CORE RESPONSIBILITIES
- Communicate and promote the Academy culture creating an elite environment for the development of young players.
- Have consistently high standards.
- Communicate and engage with parents/guardians where appropriate.
- Attend all professional development events.
- Actively engage in a fully functioning competency framework and integrated appraisal process.
- Monitor the wellbeing of Academy players at all times, liaising with the Head of Safeguarding & Player Care.
- Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.
FIXTURES & MATCHDAY ORGANISATION RESPONSIBILITIES
- Matchday coordination of Academy fixtures (U7-U18), at Wast Hills Training Ground on Saturdays and Sundays as required.
- Act as the main point of contact on a matchday for all visiting guests and Birmingham City staff, players and parents.
- Provide administrative and operational assistance to the Academy Secretary to effectively coordinate Academy matchdays.
- Set up all relevant changing rooms to be in use for the fixtures taking place on each matchday.
- Ensure changing rooms are safe for use and have been appropriately cleaned by cleaning staff before use.
- Display all ‘matchday logistics’ information sheets around the Training Ground for fixtures.
- Update notice boards with pitch and changing room allocations for all teams.
- Coordinate parking available for any team coaches, away team support staff and match officials.
- Ensure pitches in use for fixtures are safe and an appropriate level of seating is available to players and staff from both teams.
- Meet and greet all match officials upon arrival and ensure they are made to feel welcome at the venue.
- Liaise with the Referee Coordinator and Assistant Academy Secretary for any late changes to match official appointments.
- Meet and greet all visiting team players, staff and parents and direct people to the appropriate places.
- Ensure any spectators are aware of the relevant facilities available to them and know where they are able to observe fixtures.
- Monitor adherence to the player and parent code of conduct in place at the Academy.
- Meet and greet all visiting scouts, ensuring that accreditation is checked with matchday Stewards and that they are escorted to the appropriate section of the venue to view the fixture.
- Liaise with matchday Stewards to ensure the safety of all people in attendance at the venue is accounted for.
- Coordinate matchday Stewards to ensure that parking levels are monitored and appropriately managed to ensure the safety of everyone at the venue.
- Coordinate the exchange of team sheets between Head Coaches and Captains for any U18 fixtures.
- Print and distribute team sheets to all spectators and scouts for any U18 fixtures.
OPERATIONS & ADMINISTRATION RESPONSIBILITIES
- To provide administrative support to the Academy Operations Manager & Academy Secretary.
- To be a point of consultation for parents, players, staff and other officials.
- Support the Academy Safeguarding Officer to ensure that relevant staff hold appropriate Safeguarding and Criminal Records Checks and certificates.
- Act impartially and maintain total confidentiality and sensitivity with regards to all aspects of the Academy operations.
- To undertake personal CPD as appropriate to meet the demands of the role.
- Any other duties commensurate with the grade and falling within the scope of the post, as requested by the Academy Director, Academy Operations Manager or Academy Secretary.
- Update Academy website with news, fixture information and locations where appropriate.
- Liaising with the Club’s Health & Safety Manager as required.
- Organisation of match officials for Academy fixtures.
PERSON SPECIFICATION
Qualifications
Essential Requirements
- GCSE English & Math grade C and above (or equivalent).
Desirable Requirements
- Valid Driving Licence.
- Educated to degree level or equivalent.
Experience
Essential Requirements
- Experience working in a logistics role.
- Experience working within an Academy or similar setting.
Desirable Requirements
- Experience of managing others.
- Experience of working with football regulations.
Knowledge and Skills
Essential Requirements
- Written & oral skills.
- Interpersonal skills.
- Attention to detail.
- Highly organised.
Personal Requirements
- Ability to contribute to internal & external networks.
- Ability to apply & share knowledge when appropriate.
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