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Programme Manager

Basketball England

Basketball England is the governing body of the sport of basketball for England including 3x3 basketball. The organisation operates the English Basketball League for both men and women, as well as the England national team.

22 Nov 2022
Full Time
Closing date
7 Dec 2022

Purpose of Role

  • To shape and lead the effective delivery of Basketball Changes Lives Programme and all related resources, partnerships and support required to be successful
  • To recruit, educate, develop and deploy young coaches in the Greater London Region to create better employability conditions for them in their future
  • Create lasting partnerships to support and host the coaches so they can develop and delivery coaching opportunities for young people agreed 8-14 years in the Greater London Region
  • Build a sustainable model to maximise the opportunities for coaches and young people to continue benefit from basketball with the partner network
  • This role requires the successful candidate to be able to collaborate with a wide range of strategic and local partners, clubs, schools etc and create resourceful structured and informal opportunities for people to learn, grow through their community basketball experiences.

Key Accountabilities

  • Manage and be accountable for governing the project to deliver the partner expectations and related KPIs and targets.
  • Governing the project standards and delivery to a minimum operating standard, complying with all statutory and related good practice and duty of care for coaching practice and community participation
  • To lead on the strategic management and leverage of partnership/investors to gain continuous support for the project and the people engaged in the programmes
  • Manage the deployment of tutors, mentors and recruitment and accreditation of delivery partners, hosting bodies and activators to ensure continued growth.
  • Generate customer insight (through working with delivery partners) about coaches, participants, and other key factors that make our projects successful to drive a sustainable programme model.
  • To take full responsibility and accountability for monitoring, evaluation and assessing impact of performance of all programmes aspects and deliver on agreed KPIS and targets
  • Identify, establish, develop and maintain strategic partnerships; working jointly to create opportunities which positively contribute towards increasing participation, especially targeting underrepresented groups.
  • To lead and manage resources and budgets allocated to the respective programme area ensuring successful delivery against key objectives.

Operational Accountabilities

  • Strategic Planning: Develop an annual plan of activity linked to community needs, strategies and KPI’s.
  • Project Delivery: to deliver the requirements of the participation projects.
  • Technical Expertise: Provide technical expertise to support Coach development, clubs, hosts and communities
  • Communications: delivery of frequent key messages and ongoing communications with all internal and external communications across all partners. To think creatively and actively seek out opportunities to raise profile and generate positive news stories. Work closely with the Communications Team to ensure the website and communications information related to participation and programmes is up to date.
  • Decision Making: ability to make appropriate operational decisions to meet the facilities objectives in liaison with your Line Manager and other teams across the business.
  • Service Delivery: Provide operational and project support and act as a first point of contact for internal and external stakeholders.
  • Governance, Risk & Compliance: Abide by all of Basketball England’s rules, regulations and policies (Including but not limited to, Equal Opportunities & Equity Policy; Safeguarding Policy; Code of Ethics & Conduct; Anti-Doping, Anti-Betting, Anti-Corruption and Confidentiality).
  • Other duties: Any other duties as required by the line manager that are commensurate with the grade.

Role Requirements; Experience, Knowledge & skills


  • A degree in a relevant subject or compensating work experience in a relevant, related field.


  • Minimum 3 years’ experience of working in a sports and community development environment with an outcomes-based approach to working.

Demonstrable experience of:

  • Project Development / Management: experience developing or supporting the development of participation initiatives, preferably for an NGB or third-sector organisation.
  • Strategic Planning: Experience of contributing to development and delivery of strategies. In particular able to demonstrate knowledge of local and national strategy in relation to participation.
  • Relationship Management: building trust and strong relationships with a range of stakeholders internally and externally, potentially including BE staff and volunteers.
  • Target Driven: Target driven approach with the ability to meet outlined KPI’s.
  • Monitoring and evaluation: Managing the operational evaluation and data analysis of programmes.
  • Customer Support: Ability to adapt and deliver support services to a growing volunteer network that is effective and efficient for the customer.

Personal Skills:

  • Confident & Motivated: Confident with a high degree of self-motivation and initiative.
  • Mental Agility & Initiative: Excellent mental agility with the ability to use own initiative to self-organise, plan and work effectively, taking account of daily changing and competing priorities.
  • Quality Work at Speed: A proven ability to produce high quality work and meet deadlines at speed and under pressure.
  • Teamwork: Ability to work as a member of a team, with an understanding of what behaviours contribute to effective teamwork. Appreciation of the significance of confidentiality.
  • Communications: Excellent interpersonal and communication skills demonstrating an ability to communicate upwards to a senior level (including CEO, Directors and the Board) and relate to a wide range of people and organisations in the right appropriate format.
  • Solution Development: Ability to anticipate issues, problem solve, manage ambiguity and make sound judgements on sensitive matters.
  • Time Management: Ability to multi-task and prioritise work.
  • Initiative: Ability to demonstrate initiative and work well under pressure and having an ability to plan and prioritise own workload with minimum supervision.

Technical Skills:

  • Attention to Detail: An eye for detail with an ability to maintain a high level of accuracy in preparing and entering information.
  • Advanced ICT: Significant advanced expertise in the use of Microsoft packages (word, excel, PowerPoint) and other related ICT software.
  • Numeracy & Literacy: Excellent numeracy, literacy, spelling and presentation in typewritten and other work.


  • A genuine interest in basketball / sport.
  • Passionate about people and helping to build great teams and culture.
  • A flexible attitude to working, willing to work evenings and weekends as a result of the nature of the role and event timings.
  • Job offers will be subject to completion of a satisfactory, current Basketball England DBS check and completed every three years.

How to Apply

Please click “Apply Now” to begin your application.

Additional Information

Full Time
Job Type
Governing Body Role
Team Operations & Logistics
Salary information
£40,000 - 45,000

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