Relationship Manager – South Central Header Image.

Relationship Manager – South Central

Badminton England

Badminton England is the national governing body for the sport of badminton in England. It aims to govern, encourage and develop the sport throughout England.

15 Jun 2022
Full Time
Closing date
4 Jul 2022

Role Summary

To lead the implementation of Badminton England’s strategy within an agreed area with a primary focus on the growth of badminton and developing the badminton system.
To identify partners that can support delivery of Badminton England strategy and develop and manage an ongoing relationship with those partners that maximises delivery of strategic targets.

Key Accountabilities and Responsibilities

  • Through in depth knowledge of the region, Identify key areas within the region to maximise opportunities to deliver Badminton England’s strategic objectives.
  • Lead the growth of badminton within your region through effective support, advice, and guidance to key partners
  • Identify and then build and maintain excellent relationships with key partners and stakeholders to deliver Badminton England’s strategic targets
  • Working with internal and external partners to further develop core city within Manchester and working with identified stakeholders to deliver identified outcomes.
  • Facilitate access to services and products for key partners and stakeholders to deliver Badminton England strategic objectives
  • Support the protection and enhancement of facility provision in the area with an excellent understanding of the current situation and driving alternative approaches to facility management and operation
  • Maintain an up to date understanding of customers and customer needs and embed customer insight in delivery across all partners
  • Maximise data collection with partners and stakeholders through effective use of Badminton England platforms and CRM system
  • Identify, secure, and deploy external funding to support local delivery
  • Embed inclusion and legacy into work of key partners
  • Track progress against KPIs and allocate time/resources most effectively to maximise return
  • Ensure delivery of Badminton England strategy in coaching, competition, and talent
  • Contribute to the development of national policy by undertaking local projects determined by geographical need

The Person

  • Ability to lead and influence partners and stakeholders to deliver strategic goals and agreed targets
  • Ability to think strategically, developing a vision for the region and delivering this through local delivery plans.
  • Experience of using available insight to identify opportunities and develop successful delivery plans
  • Knowing when to be innovative and creative in approach to overcome existing challenges
  • Track record of achievement in delivering strategic targets
  • Strong customer service orientation to underpin customer acquisition and retention
  • Proven track record of utilising products and services to meet customer need
  • Ability to adapt to changing circumstances in a fast moving environment and use initiative to seize opportunities
  • Excellent interpersonal skills and the ability to develop positive internal and external relationships at all levels
  • Managing multiple projects at a time while paying strict attention to detail
  • Accepting responsibility and responding promptly to the need for effective decision making
  • Communicating, presenting, and influencing credibly and effectively at all levels
  • Ability to work remotely whilst also contributing to cross collaboration working
  • Commitment to sports equality and an ability to gain buy in to equality objectives

What's in it for you?

We’re a truly brilliant place to work so, as you'd expect, we have some of the very best benefits around, which include;

  • Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of Reward Gateway
  • Occupational Sick Pay
  • Contributory Pension Scheme with employer contributions at 6.5%
  • Free tickets to Badminton events
  • Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
  • Free Car Parking onsite
  • Cycle to Work Scheme
  • Long Service Awards
  • 33 days paid holiday a year, which increases to 38 days with length of service (pro-rata for part-time)
  • Health Insurance
  • Health Cash Plan
  • Training to help you develop
  • Access to our training platform with resources to develop your skills and knowledge
  • Refer a friend scheme
  • If you are interested in discussing this opportunity with us, then please get in touch! We're looking forward to connecting with you.

How to Apply

To begin the application process, please click 'apply now'

Additional Information

Full Time
Job Type
Culture & Leadership
Salary information
£ 25,000 - 30,000

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