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Front Office Manager

Arena Racing Company

Arena Racing Company is Britain's largest racecourse group, operating sixteen racecourses and four greyhound stadia.

Posted
6 May 2022
Status
Full Time
Permanent
Location
England
Closing date
16 Jun 2022

Wolverhampton Racecourse are looking for a Front Office Manager to join our fantastic team in our beautiful surroundings on our racecourse. At Holiday Inn we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

‘Work Perks’

We offer fantastic work perks - from annual passes to attend any of our 21 venues - to cycle two work to aid mental and physical wellbeing in addition to discounted rates at any of our onsite hotels and discounted food in our hospitality restaurants! This is just a snippet of what you can expect when you join Arena Racing Company! Interested? Then please see below to see if you are the person we are looking for…..

The person we are looking for has…..

  • Excellent communication skills
  • Ability to work well under pressure
  • Excellent organisational skills
  • A systematic approach to problems
  • A process driven attitude to tasks
  • Loyalty
  • Commitment

As a Front Office Manager, the duties would include managing all aspects of the front office, for example guest registration, guest welcome, business centre, telephone services, concierge services, and guest reservations to deliver a guest experience that is unique and brings the brand to life.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.


Additional Information

Status
Full Time
Permanent
Job Type
Administration
Sport
Horseracing

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