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Business Coordinator

Arena Racing Company

Arena Racing Company is Britain's largest racecourse group, operating sixteen racecourses and four greyhound stadia.

Posted
11 Oct 2022
Status
Full Time
Permanent
Location
England
Closing date
2 Dec 2022

We are looking for a passionate and knowledgeable Business Sales & Coordinator!

What is ARC?

We embrace diversity

We develop our people

We care for our visitors

We think about our impact

We are proud of our sport

Work Perks of being a business coordinator-

  • Annual passes to attend any of our 21 venues
  • Discounted food & ARC days out
  • Cycle to work scheme
  • Study assistant schemes
  • Holiday allowance increasing with length of service up to 28 days
  • Company life assurance scheme
  • Discretionary group annual bonus schemes to reward your hard work
  • Internal development programmes to help you progress
  • Support with study through our study assistance schemes

And so much more…

Responsibilities

The main duties for this role are to-

  • Coordinate the sponsorship bookings
  • Providing an exceptional customer experience and service
  • Dealing with customer enquiries and trying to upsell on the original package wherever possible
  • You will be expected to liaise with the customers regularly to ensure all their booking requirements are met, you will then be responsible for relaying this information to the catering and operations teams’ - thus coordinating the full customer experience.
  • At times you will also be expected to work with the Racing Sales Executives and get stuck in with outbound sales and working towards meeting team targets.

About the role:

This is a fantastic business coordinator role combining commercial coordination and warm sales. This role would be well suited to someone who has either account management, event coordination or proactive sales experience.

The person we are looking for as a business coordinator is/has...

  • Educated to at least GCSE or equivalent
  • Event/Hospitality qualification would be an advantage
  • Minimum of 2 years’ experience in a similar account management/sales or coordination role
  • Venue, hospitality or leisure background is a distinct advantage
  • Experience of Event Master or similar ticketing/crm system is an advantage
  • Excellent Time Management skills
  • Exceptional communication
  • Excellent customer service and very customer focused
  • Computer literate
  • Friendly and Approachable nature
  • Able to work individually and as part of a team
  • Works well under pressure
  • Organized, systematic and process driven

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.



Additional Information

Status
Full Time
Permanent
Job Type
Administration
Commercial
Sport
Horseracing
Salary information
£21,500 - 23,000

Still Deciding?
 and come back later!

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